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~isPartOf:"International journal of hospitality management"
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Customer satisfaction
355
Kundenzufriedenheit
355
Arbeitszufriedenheit
228
Job satisfaction
228
Dienstleistungsqualität
227
Service quality
227
Hotel industry
218
Hotellerie
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Consumer behaviour
191
Konsumentenverhalten
191
Beziehungsmarketing
148
Relationship marketing
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Mitarbeiterbindung
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Gastronomie
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Restaurant industry
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Tourism employees
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Han, Heesup
26
Jang, Soocheong
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Kim, Woo Gon
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Wong, IpKin Anthony
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Mattila, Anna S.
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Guchait, Priyanko
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Karatepe, Osman M.
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Law, Chun Hung Roberts
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Qu, Hailin
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7
Busser, James A.
6
Gursoy, Dogan
6
Park, Jeong-Yeol
6
Back, Ki-Joon
5
Bufquin, Diego
5
Kim, Hyun Jeong
5
Kim, Wansoo
5
King, Ceridwyn
5
Prentice, Catherine
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So, Kevin Kam Fung
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Torres, Edwin N.
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Xu, Xun
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Zhang, Tingting
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Zhao, Xinyuan
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Altinay, Levent
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Choi, Hyung-Min
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Kang, Hee Jung
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Lee, Gyumin
4
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International journal of hospitality management
Discussion paper series / IZA
584
Journal of business research : JBR
489
Journal of retailing and consumer services
470
The international journal of human resource management
349
Journal of vocational behavior
335
IZA Discussion Paper
319
IZA Discussion Papers
285
International journal of contemporary hospitality management
248
The service industries journal
240
Tourism management : research, policies, practice
232
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
220
The journal of services marketing
220
Cogent business & management
218
Journal of Services Marketing
217
Journal of hospitality marketing & management
200
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
197
Journal of business ethics : JOBE
192
Journal of travel and tourism marketing
190
International journal of human resource management
178
Journal of managerial psychology
149
Journal of business and psychology
142
NBER working paper series
142
Working paper / National Bureau of Economic Research, Inc.
137
SpringerLink / Bücher
135
Employee relations
131
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
131
Tourism management perspectives : TMP
130
International Journal of Contemporary Hospitality Management
128
Journal of Managerial Psychology
124
Journal of economic behavior & organization : JEBO
123
European Journal of Marketing
122
International Journal of Bank Marketing
120
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
119
Journal of Asian finance, economics and business : JAFEB
117
Journal of career development
114
NBER Working Paper
113
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
113
International journal of happiness and development
111
Services marketing quarterly
110
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ECONIS (ZBW)
586
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1
An examination of restaurant employees' work-life outlook : the influence of support systems during COVID-19
Park, Jeong-Yeol
;
Hight, S. Kyle
;
Bufquin, Diego
; …
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820052
Saved in:
2
Applying service profit chain model to the Korean restaurant industry
Kim, Gi-jin
- In:
International journal of hospitality management
36
(
2014
),
pp. 1-13
Persistent link: https://www.econbiz.de/10010239422
Saved in:
3
Disentangling organizational commitment in hospitality industry : the roles of empowerment, enrichment,
satisfaction
and gender
Ruiz-Palomo, Daniel
;
León-Gómez, Ana
;
García-Lopera, …
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012300199
Saved in:
4
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
5
Effects of recovery experiences on hotel employees' subjective well-being
Lee, Kwang-Ho
;
Choo, Seung-Woo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
52
(
2016
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011442742
Saved in:
6
The influence of volunteer motivation on
satisfaction
, attitudes, and support for a mega-event
Lee, Choong-Ki
;
Reisinger, Yvette
;
Kim, Myung-Ja
;
Yoon, …
- In:
International journal of hospitality management
40
(
2014
),
pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
Saved in:
7
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer
satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
8
Satisfaction
measures with monetary and non-monetary components : hotel’s overall scores
Nicolau, Juan Luis
;
Mellinas, Juan Pedro
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241793
Saved in:
9
Satisfaction
and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their
satisfaction
and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
10
Substance use for restaurant servers : causes and effects
Hight, S. Kyle
;
Park, Jeong-Yeol
- In:
International journal of hospitality management
68
(
2018
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011811150
Saved in:
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