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Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.; Raab, Carola; Tanford, Sarah - In: International journal of hospitality management 46 (2015), pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
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EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Ladhari, Riadh; Michaud, Mélissa - In: International journal of hospitality management 46 (2015), pp. 36-45
Persistent link: https://www.econbiz.de/10011302002
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Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers
Brewster, Zachary W. - In: International journal of hospitality management 46 (2015), pp. 15-25
Persistent link: https://www.econbiz.de/10011302007
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Hotel loyalty programs : the halo effect
Pizam, Abraham - In: International journal of hospitality management 48 (2015), pp. 167-168
Persistent link: https://www.econbiz.de/10011341590
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Anticipated guilt and pleasure in a healthy food consumption context
Hur, Jungyun; Jang, Soocheong - In: International journal of hospitality management 48 (2015), pp. 113-123
Persistent link: https://www.econbiz.de/10011341596
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Customer perceptions of critical success factors for guest houses
Wang, Sha; Hung, Kam - In: International journal of hospitality management 48 (2015), pp. 92-101
Persistent link: https://www.econbiz.de/10011341598
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Understanding customers' healthy food choices at casual dining restaurants : using the value-attitude-behavior model
Kang, Juhee; Jun, Jinhyun; Arendt, Susan W. - In: International journal of hospitality management 48 (2015), pp. 12-21
Persistent link: https://www.econbiz.de/10011341605
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Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.; Arteaga, Francisco; Del Chiappa, … - In: International journal of hospitality management 47 (2015), pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
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Impact of hotel website quality on online booking intentions : eTrust as a mediator
Wang, Liang; Law, Chun Hung Roberts; Denizci Guillet, Basak - In: International journal of hospitality management 47 (2015), pp. 108-115
Persistent link: https://www.econbiz.de/10011312540
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Enhancing ethnic food acceptance and reducing perceived risk : the effects of personality traits, cultural familiarity, and menu framing
Jang, Soocheong; Kim, DongHee - In: International journal of hospitality management 47 (2015), pp. 85-95
Persistent link: https://www.econbiz.de/10011312542