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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
787
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787
Hotel industry
453
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Service quality
436
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435
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Han, Heesup
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Karatepe, Osman M.
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Lee, Seoki
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Qu, Hailin
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Wu, Luorong
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Hanks, Lydia
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Heo, Cindy Yoonjoung
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So, Kevin Kam Fung
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Wei, Wei
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Zhang, Lu
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DiPietro, Robin B.
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Chua, Bee-Lia
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International journal of hospitality management
Journal of business research : JBR
2,836
Journal of retailing and consumer services
2,191
SpringerLink / Bücher
856
NBER working paper series
794
International journal of consumer studies
790
Psychology & marketing
742
Journal of business ethics : JOBE
707
Working paper / National Bureau of Economic Research, Inc.
702
Industrial marketing management : the international journal for industrial and high-tech firms
664
NBER Working Paper
620
The service industries journal
611
Journal of consumer research : JCR ; an interdisciplinary bimonthly
598
Tourism management : research, policies, practice
597
European Journal of Marketing
576
Cogent business & management
547
International journal of contemporary hospitality management
521
Management science : journal of the Institute for Operations Research and the Management Sciences
479
Asia Pacific journal of marketing and logistics
472
Journal of Services Marketing
471
The journal of services marketing
466
Journal of travel and tourism marketing
462
Journal of Consumer Marketing
453
Journal of the Academy of Marketing Science
446
European journal of marketing : EJM
441
Technological forecasting & social change : an international journal
439
Journal of marketing management : MM
422
Discussion paper series / IZA
420
The journal of product & brand management
416
Journal of marketing research : JMR
408
Journal of marketing
404
The journal of brand management : an international journal
402
Journal of retailing
397
Journal of hospitality marketing & management
387
The international journal of human resource management
384
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
362
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
356
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
351
Journal of strategic marketing
350
Marketing intelligence & planning
349
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ECONIS (ZBW)
1,414
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1
Pride, mindfulness, public self-awareness, affective satisfaction, and customer citizenship behaviour among green restaurant customers
Hwang, Kumju
;
Lee, Bora
- In:
International journal of hospitality management
83
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012122059
Saved in:
2
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
3
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
4
Effect of servicescape on customer behavioral intentions : moderating roles of service climate and employee engagement
Chang, Kuo-Chien
- In:
International journal of hospitality management
53
(
2016
),
pp. 116-128
Persistent link: https://www.econbiz.de/10011443052
Saved in:
5
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
6
Returning good for evil : a study of customer incivility and extra-role customer service
Zhu, Julie N. Y.
;
Lam, Long W.
;
Lai, Jennifer Y. M.
- In:
International journal of hospitality management
81
(
2019
),
pp. 65-72
Persistent link: https://www.econbiz.de/10012128321
Saved in:
7
The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina
;
Tang, Liang
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
Saved in:
8
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
9
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
10
Stimulating customer participation behaviour and boosting value co-creation in hotels
Sadighha, Jinous
;
Pinto, Patrícia
;
Guerreiro, Manuela
; …
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015070823
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