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~isPartOf:"International journal of hospitality management"
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Modelling customer satisfactio...
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Consumer behaviour
759
Konsumentenverhalten
759
Customer satisfaction
366
Kundenzufriedenheit
366
Dienstleistungsqualität
317
Service quality
317
Gastronomie
305
Restaurant industry
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Hotel industry
297
Hotellerie
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Beziehungsmarketing
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Relationship marketing
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Emotion
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Markenführung
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USA
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United States
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Viral marketing
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Virales Marketing
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Brand image
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Markenimage
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Internet marketing
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Online-Marketing
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Customer service
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Kundenservice
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Satisfaction
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Beschwerdemanagement
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Complaint management
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Food
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Hospitality industry
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Gastgewerbe
54
Lebensmittel
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Arbeitszufriedenheit
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Job satisfaction
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Online retailing
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Online-Handel
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Han, Heesup
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International journal of hospitality management
Journal of business research : JBR
2,393
Journal of retailing and consumer services
2,113
International journal of consumer studies
778
Psychology & marketing
713
SpringerLink / Bücher
674
NBER working paper series
607
Journal of consumer research : JCR ; an interdisciplinary bimonthly
591
European Journal of Marketing
582
Industrial marketing management : the international journal for industrial and high-tech firms
508
Working paper / National Bureau of Economic Research, Inc.
503
Telecommunications policy : the international journal of digital economy, data sciences and new media
489
Journal of Consumer Marketing
462
Tourism management : research, policies, practice
457
Asia Pacific journal of marketing and logistics
455
NBER Working Paper
450
Journal of travel and tourism marketing
429
The journal of services marketing
414
The service industries journal
412
European journal of marketing : EJM
410
Journal of the Academy of Marketing Science
407
The journal of product & brand management
407
Journal of Services Marketing
403
Journal of marketing research : JMR
397
Journal of marketing
390
Management science : journal of the Institute for Operations Research and the Management Sciences
386
Journal of marketing management : MM
385
The journal of brand management : an international journal
384
Journal of retailing
382
International journal of contemporary hospitality management
358
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
357
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
351
Cogent business & management
348
Marketing intelligence & planning
335
International Journal of Retail & Distribution Management
332
Journal of hospitality marketing & management
331
Journal of international consumer marketing
330
Marketing letters : a journal of research in marketing
330
Technological forecasting & social change : an international journal
325
Journal of strategic marketing
320
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ECONIS (ZBW)
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1
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
2
CSR and customer loyalty : the roles of trust, customer identification with the company and satisfaction
Martínez, Patricia
;
Rodríguez del Bosque, Ignacio A.
- In:
International journal of hospitality management
35
(
2013
),
pp. 89-99
Persistent link: https://www.econbiz.de/10010225848
Saved in:
3
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Tajeddini, Kayhan
;
Mostafa Rasoolimanesh, S.
;
Gamage, …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012585666
Saved in:
4
Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin
;
Baloglu, Seyhmus
;
Tanford, Sarah
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
Saved in:
5
Should I book another hotel? : the effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
Leal, Catarina Correia
;
Ferreira, Aristides Isidoro
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389826
Saved in:
6
Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo
;
Choe, Ja Young
;
Kim, Heather Markham
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
Saved in:
7
How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
8
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
9
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
10
The effects of international fairness on satisfaction and behavioral intentions : mature versus non-mature customers
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 397-405
Persistent link: https://www.econbiz.de/10003855821
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