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~isPartOf:"International journal of hospitality management"
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Emotion
175
Consumer behaviour
81
Konsumentenverhalten
81
Hotel industry
66
Hotellerie
66
Dienstleistungsqualität
56
Service quality
56
Customer satisfaction
55
Kundenzufriedenheit
55
Beziehungsmarketing
42
Relationship marketing
42
Gastronomie
40
Restaurant industry
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Job satisfaction
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Arbeitsverhalten
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Work behaviour
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Tourism employees
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Tourismusberufe
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Hospitality industry
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Emotional labor
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Kundenservice
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Personality psychology
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Persönlichkeitspsychologie
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Employee retention
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Mitarbeiterbindung
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Führungsstil
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Leadership style
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Organizational behaviour
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Madera, Juan M.
7
Mattila, Anna S.
7
Han, Heesup
6
Jang, Soocheong
6
Lee, Lindsey
5
Guchait, Priyanko
4
Kim, Jong-Hyeong
4
Kim, Peter Beomcheol
4
Kim, Woo Gon
4
Pizam, Abraham
4
Qu, Hailin
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Shapoval, Valeriya
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Altinay, Levent
3
Bilgihan, Anil
3
Foroudi, Pantea
3
Hyun, Sunghyup Sean
3
Li, Hengyun
3
Min, Hyounae
3
Okumus, Fevzi
3
Park, Jeong-Yeol
3
Scott, Noel
3
Song, Hanqun
3
Ahn, Jiseon
2
Al-Ansi, Amr
2
Alrawadieh, Zaid
2
Arici, Hasan Evrim
2
Back, Robin M.
2
Baker, Melissa A.
2
Bufquin, Diego
2
Chatterjee, Swagato
2
Cheung, Catherine
2
Cho, Meehee
2
Dedeoğlu, Bekir Bora
2
Du, Juan
2
Hwang, Jinsoo
2
Jang, Jichul
2
Jung, Hyo Sun
2
Kang, Juhee
2
Karatepe, Osman M.
2
Kim, DongHee
2
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International journal of hospitality management
Journal of business research : JBR
538
Critical perspectives on accounting : an international journal for social and organizational accountability
344
Discussion paper series / IZA
344
Accounting, Auditing & Accountability Journal
316
SpringerLink / Bücher
314
Industrial marketing management : the international journal for industrial and high-tech firms
302
Journal of business ethics : JOBE
237
NBER working paper series
225
Accounting, auditing & accountability journal
221
Journal of economic behavior & organization : JEBO
218
Journal of retailing and consumer services
214
The journal of personal selling & sales management : JPSSM
211
Working paper / National Bureau of Economic Research, Inc.
197
Issues in accounting education
193
IZA Discussion Paper
183
Accounting history : journal of the Accounting History Special Interest Group of the Accounting Association of Australia and New Zealand
181
NBER Working Paper
177
Academy of Management journal : AMJ
176
CESifo working papers
163
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
161
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
155
Management science : journal of the Institute for Operations Research and the Management Sciences
154
Group & organization management : an international journal
152
Springer eBook Collection
147
Journal of accounting education
145
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
143
International journal of critical accounting : IJCA
119
International journal of project management : the journal of The International Project Management Association
119
The journal of business & industrial marketing
118
The accounting review : a publication of the American Accounting Association
117
Journal of business and psychology
115
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
114
Psychology & marketing
113
Discussion paper / Centre for Economic Policy Research
112
The British accounting review : the journal of the British Accounting Association
106
Tourism management : research, policies, practice
105
Journal of management : JOM
104
Cogent business & management
102
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
101
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ECONIS (ZBW)
217
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217
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1
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://www.econbiz.de/10011341591
Saved in:
2
Airbnb's effect on hotel sales growth
Blal, Inès
;
Singal, Manisha
;
Templin, Jonathan
- In:
International journal of hospitality management
73
(
2018
),
pp. 85-92
Persistent link: https://www.econbiz.de/10011886692
Saved in:
3
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
4
The double-edged sword effect of service recovery awareness of frontline employees : from a job demands-resources perspective
Zhang, Mo
;
Geng, Ruoqi
;
Hong, Zhisheng
;
Song, Wenhao
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293865
Saved in:
5
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
6
Frontline employees' emotional labor toward their co-workers : the mediating role of
team
member exchange
Kang, Juhyun
;
Jang, Jichul
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013185206
Saved in:
7
Feeling good working with you : perspective-taking as a strategy to increase
team
member satisfaction
Lee, Lindsey
;
Yu, Heyao
;
Beiza, Alberto
;
Madera, Juan M.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014324980
Saved in:
8
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
9
Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung
;
Lee, Stacy H.
;
Lim, SangGon
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
Saved in:
10
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
Saved in:
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