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The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.; Chen, Yong - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
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How risky are services? : an empirical investigation on the antecedents and consequences of perceived risk for hotel service
Sun, Jin - In: International journal of hospitality management 37 (2014), pp. 171-179
Persistent link: https://www.econbiz.de/10010354186
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New consumer behavior : a review of research on eWOM and hotels
Serra Cantallops, Antoni; Salvi, Fabiana - In: International journal of hospitality management 36 (2014), pp. 41-51
Persistent link: https://www.econbiz.de/10010239340
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Recognise me or pay me? : how rewards for online restaurant reviews impact continuity : a cross-country investigation
Labsomboonsiri, Saranya; Mathews, Shane; Luck, Edwina; … - In: International journal of hospitality management 106 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013383274
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Consumer-based chain restaurant brand equity, brand reputation, and brand trust
Han, Sung Ho; Bang, Nguyen; Lee, Timothy J. - In: International journal of hospitality management 50 (2015), pp. 84-93
Persistent link: https://www.econbiz.de/10011387992
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The effects of restaurant green demarketing on green skepticism and dining intentions : Investigating the roles of benefit associations and green reputation
Zhang, Xingyi; Shao, Xiaolong; Jeong, EunHa; Jang, Soocheong - In: International journal of hospitality management 97 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012820031
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Customer engagement and hotel booking intention : the mediating and moderating roles of customer-perceived value and brand reputation
Touni, Reham; Kim, Woo Gon; Kavitha Haldorai; Rady, Ahmed - In: International journal of hospitality management 104 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013255940
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Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon; Shamim, Amjad; Park, Jungkun - In: International journal of hospitality management 92 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
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Reputation or brand : the causes of asymmetric responses to hotel price promotions
Zhao, Zhang; Chang, Shaonan; Chen, Ming-Hsiang; Fu, Xiaoxiao - In: International journal of hospitality management 120 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015071181
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Incentivized methods to generate electronic word-of-mouth : implications for the resort industry
Stanton, Steven J.; Kim, John; Thor, Jennifer C.; Deng, … - In: International journal of hospitality management 78 (2019), pp. 142-149
Persistent link: https://www.econbiz.de/10012012727