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Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung; Perdue, Richard R. - In: International journal of hospitality management 100 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
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Let me engage you : peer engagement behaviour on peer-to-peer platforms
Marvi, Reza; Foroudi, Pantea; Fakhreddin, Farbod - In: International journal of hospitality management 115 (2023), pp. 1-20
Persistent link: https://www.econbiz.de/10014487582
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Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C; Sreejesh, S.; Paul, Justin - In: International journal of hospitality management 96 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
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The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li; So, Kevin Kam Fung; Im, Jinyoung; Jiang, Ting - In: International journal of hospitality management 102 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
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Linking servicescape and customer engagement : an investigation in the hotel context
Li, Shuhao - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495109
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Informing timeshare exchange services on the drivers of customer-driven co-production
Lelo de Larrea, Gabriela; Gregory, Amy M. - In: International journal of hospitality management 91 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012388592
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Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon; Lee, Choong-Ki; Back, Ki-Joon; Schmitt, Achim - In: International journal of hospitality management 81 (2019), pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
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Co-creation experience and place attachment : festival evaluation
Zhang, Carol Xiaoyue; Fong, Lawrence Hoc Nang; Li, ShiNa - In: International journal of hospitality management 81 (2019), pp. 193-204
Persistent link: https://www.econbiz.de/10012128334
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Innovativeness and customer value co-creation behaviors : mediating role of customer engagement
Yen, Chang-Hua; Teng, Hsiu-Yu; Tzeng, Jiun-Chi - In: International journal of hospitality management 88 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012293842
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The effect of atmosphere on customer engagement in upscale hotels : an application of S-O-R paradigm
Choi, Hyeyoon; Kandampully, Jay - In: International journal of hospitality management 77 (2019), pp. 40-50
Persistent link: https://www.econbiz.de/10011988426