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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
738
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Han, Heesup
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International journal of hospitality management
Journal of business research : JBR
2,640
Journal of retailing and consumer services
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943
NBER Working Paper
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International journal of consumer studies
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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European Journal of Marketing
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Industrial marketing management : the international journal for industrial and high-tech firms
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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Journal of Services Marketing
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IMF working papers
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Journal of the Academy of Marketing Science
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European journal of marketing : EJM
418
The journal of product & brand management
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Technological forecasting & social change : an international journal
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Journal of marketing research : JMR
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International journal of contemporary hospitality management
400
Journal of marketing
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Journal of retailing
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Journal of marketing management : MM
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The journal of brand management : an international journal
389
Discussion paper / Centre for Economic Policy Research
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Marketing intelligence & planning
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
356
Journal of business ethics : JOBE
350
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
350
Journal of hospitality marketing & management
350
Journal of strategic marketing
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1
Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of hospitality management
46
(
2015
),
pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
Saved in:
2
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
3
Is differential treatment in response to service failures effective? : the roles of comparison,
loyalty
, and scarcity messages
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547932
Saved in:
4
Customer value in Quick-Service Restaurants : a cross-cultural study
Gallarza-Granizo, Martina G.
;
Ruiz-Molina, María-Eugenia
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241407
Saved in:
5
A holistic view of the service experience at coffee franchises : a cross-cultural study
Oh, Dongyun
;
Yoo, Myongjee
;
Lee, Yooyang
- In:
International journal of hospitality management
82
(
2019
),
pp. 68-81
Persistent link: https://www.econbiz.de/10012121394
Saved in:
6
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and
loyalty
Chang, Jennifer Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
7
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
8
Do the roles of switching barriers on customer
loyalty
vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
9
Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol
;
Jang, Soocheong
- In:
International journal of hospitality management
37
(
2014
),
pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
Saved in:
10
Effectiveness of recovery actions on deviant customer behavior : the moderating role of gender
Huey Chern Boo
;
Mattila, Anna S.
;
Tan, Ching Yeng
- In:
International journal of hospitality management
35
(
2013
),
pp. 180-192
Persistent link: https://www.econbiz.de/10010225814
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