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Destination quality, fantasy experience and revisit intention : a study on domestic honeymoon tourism
Kumar, Pankaj; Ahlawat, Pardeep; Aggarwal, Vaibhav; … - In: International journal of quality & reliability management 40 (2023) 8, pp. 1899-1924
Persistent link: https://www.econbiz.de/10014332207
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Implementation of ISO 9001 in the Spanish tourism industry
Djofack, Sidonie; Robledo Camacho, Marco Antonio - In: International journal of quality & reliability management 34 (2017) 1, pp. 18-37
Persistent link: https://www.econbiz.de/10011646504
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Quality management and customer results : the tourist accommodation sector in Spain
Álvarez-García, José; Río Rama, María de la Cruz del; … - In: International journal of quality & reliability management 34 (2017) 5, pp. 701-719
Persistent link: https://www.econbiz.de/10011706956
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Quality costing : a survey in Greek supermarkets using multiple correspondence analysis
Chatzipetrou, Evrikleia; Moschidis, Odysseas - In: International journal of quality & reliability management 33 (2016) 5, pp. 615-632
Persistent link: https://www.econbiz.de/10011579460
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Critical success factors examined in ISO 9001:2008-certified Greek compnaies using multidimensional statistics
Ismyrlis, Vasileios; Moschidis, Odysseas; Tsiotras, George - In: International journal of quality & reliability management 32 (2015) 2, pp. 114-131
Persistent link: https://www.econbiz.de/10010514427
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A four-fold regional-specific approach to TQM : the case of South Eastern Europe
Psychogios, Alexandros G. - In: International journal of quality & reliability management 27 (2010) 9, pp. 1036-1053
Persistent link: https://www.econbiz.de/10008748989
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Using reliability indicators to explore human factors issues in maintenance databases
Karanikas, Nektarios - In: International journal of quality & reliability management 30 (2013) 2, pp. 116-128
Persistent link: https://www.econbiz.de/10009730070
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Statistical tolerance design to minimize dual-responses of APFA height deviations with tolerance cost-quality loss model
Chattinnawat, Wichai - In: International journal of quality & reliability management 32 (2015) 5, pp. 434-455
Persistent link: https://www.econbiz.de/10011376752
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An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines : findings from foreigners and overseas Pakistani customers
Ali, Faizan; Dey, Bidit Lal; Filieri, Raffaele - In: International journal of quality & reliability management 32 (2015) 5, pp. 486-502
Persistent link: https://www.econbiz.de/10011376760
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The influence of a virtual agent on web-users' desire to visit the company : the case of restaurant's web site
Etemad-Sajadi, Reza - In: International journal of quality & reliability management 31 (2014) 4, pp. 419-434
Persistent link: https://www.econbiz.de/10010341326