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~isPartOf:"International journal of quality and service sciences"
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Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
32
Service quality
32
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
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Produktqualität
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Quality improvement
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Unternehmenskultur
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Higher education
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Lean Production
4
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Bäckström, Ingela
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Lilja, Johan
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Rönnbäck, Åsa
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Eriksson, Henrik
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Palm, Klas
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Elg, Mattias
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Gremyr, Ida
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Heriyati, Pantri
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Ingelsson, Pernilla
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Jónás, Tamás
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Lagrosen, Stefan
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Raharjo, Hendry
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Sharabi, Moshe
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Yadav, Neeraj
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International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
532
International journal of productivity and quality management : IJPQM
459
The TQM journal : the international review of organizational improvement
417
International journal of quality & reliability management
400
International journal of production research
379
NBER working paper series
306
Working paper / National Bureau of Economic Research, Inc.
303
NBER Working Paper
270
Total quality management & business excellence
244
International journal of production economics
235
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
175
Discussion paper series / IZA
164
SpringerLink / Bücher
140
European journal of operational research : EJOR
120
Discussion paper / Centre for Economic Policy Research
104
International journal of services and operations management
93
Europäische Hochschulschriften / 5
87
Working paper
84
CESifo working papers
79
IZA Discussion Paper
75
Benchmarking : an international journal ; BIJ
66
Business process management journal
63
International journal of business excellence
63
The international journal of productivity and performance management : IJPPM
62
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
61
International journal of process management and benchmarking : IJPMB
59
Economics letters
55
Journal of economic dynamics & control
55
Management science : journal of the Institute for Operations Research and the Management Sciences
55
Amfiteatru economic : an economic and business research periodical
54
Health care management review : HCM review
54
Journal of industrial engineering and management : JIEM
54
IEEE transactions on engineering management : EM
53
Journal of operations management
52
Beiträge zur Hochschulpolitik
47
European journal of industrial engineering : EJIE
44
International journal of technology management : IJTM
44
Journal of economic behavior & organization : JEBO
44
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ECONIS (ZBW)
83
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1
Service quality implementation : problems and solutions
Sharabi, Moshe
;
Davidow, Moshe
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 189-205
Persistent link: https://www.econbiz.de/10003996740
Saved in:
2
Greenhouse gas management model : a triple cause-effect logic
Chen, Chi-Kuang
;
Kamba, Madi
;
Shie, An-Jin
;
Dahlgaard, …
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 412-427
Persistent link: https://www.econbiz.de/10011624055
Saved in:
3
A method for diagnosing healthcare provision process based on failure cases
Kaneko, Massaki
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 334-344
Persistent link: https://www.econbiz.de/10011623953
Saved in:
4
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
5
Modeling continuous improvement evolution in the service sector : a comparative case study
Milner, Christopher D.
;
Savage, Barbara M.
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 438-460
Persistent link: https://www.econbiz.de/10011624114
Saved in:
6
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
7
How communicative leadership influences co-workers’ health : a quality management perspective
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Johansson, Catrin
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 143-158
Persistent link: https://www.econbiz.de/10011587061
Saved in:
8
Lean Six Sigma in higher education institutions
Sunder, M. Vijaya
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10011587074
Saved in:
9
Excellence models in the public sector : relationships between enablers and results
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 120-135
Persistent link: https://www.econbiz.de/10011300145
Saved in:
10
From service quality to experience : and back again?
Sundbo, Jon
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 107-119
Persistent link: https://www.econbiz.de/10011300148
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