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Customer reciprocity in greening : the role of service quality
Basu, Debarati; Chakraborty, Kamalika; Mitra, Shabana; … - In: International journal of quality and service sciences 14 (2022) 2, pp. 238-257
Persistent link: https://www.econbiz.de/10013330613
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Marketing platform products for successful customer outcomes : an empirical investigation of project process integration
Hong, Paul; Park, Young Soo; Deng, Xiyue; Hwang, David W. - In: International journal of quality and service sciences 14 (2022) 3, pp. 349-367
Persistent link: https://www.econbiz.de/10013361594
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The role of frames in a co-creation process
Säwe, Filippa; Thelander, Åsa - In: International journal of quality and service sciences 7 (2015) 4, pp. 442-457
Persistent link: https://www.econbiz.de/10011448229
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Designing conceptual model of after-sales services, in companies producing the capital goods, with the idea of value co-creation
Tavakoli, Gholamreza; Arefi, Majid Feyz; Heidari, Omid; … - In: International journal of quality and service sciences 8 (2016) 2, pp. 122-142
Persistent link: https://www.econbiz.de/10011587038
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Servitization in the creative and cultural industries
Sundbo, Jon; Rubalcaba-Bermejo, Luis; Gallouj, Fai͏̈z - In: International journal of quality and service sciences 14 (2022) 1, pp. 65-85
Persistent link: https://www.econbiz.de/10012884464