Customer participation and citizenship behavior effects on turnover intention
Year of publication: |
2015
|
---|---|
Authors: | Revilla-Camacho, María Ángeles ; Vega-Vázquez, Manuela ; Cossío-Silva, Francisco José |
Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 68.2015, 7, p. 1607-1611
|
Publisher: |
Elsevier |
Subject: | Customer participation | Customer citizenship behavior | Customer's turnover intention | Value co-creation |
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