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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of service management"
~subject:"Innovationsmanagement"
~subject:"Service management"
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Innovationsmanagement
Service management
Services
68
Dienstleistung
66
Dienstleistungsqualität
31
Dienstleistungssektor
31
Service industry
31
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22
Beziehungsmarketing
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15
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Lieferantenmanagement
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services
6
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Helkkula, Anu
2
Jaakkola, Elina
2
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1
Alam, Intekhab Ian
1
Anning-Dorson, Thomas
1
Barbosa, Belem
1
Beltagui, Ahmad
1
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1
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1
Chase, Richard B.
1
Dasu, Sriram
1
Edvardsson, Bo
1
Gebauer, Heiko
1
Gomide, Eduardo H.
1
Halinen, Aino
1
Helminen, Pia
1
Holopainen, Mari
1
Hurmelinna-Laukkanen, Pia
1
Joglekar, Nitin
1
Lightfoot, Howard
1
Meiren, Thomas
1
Mendes, Glauco H. S.
1
Michel, Stefan
1
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Nantes, José Flávio Diniz
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1
Puolakka, Tiina
1
Reynoso, Javier
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1
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1
Ritala, Paavo
1
Rubalcaba-Bermejo, Luis
1
Rusanen, Helena
1
Schäfer, Adrienne
1
Shah, Tejas R.
1
Sidaoui, Karim
1
Strandvik, Tore Martin
1
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International journal of services and operations management
Journal of service management
SpringerLink / Bücher
40
Journal of business research : JBR
30
International journal of innovation management
18
The service industries journal
16
Research
14
Forum Dienstleistungsmanagement
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
Springer eBook Collection / Business and Economics
11
Research policy : policy, management and economic studies of science, technology and innovation
10
The journal of services marketing
10
International journal of production economics
9
Journal of open innovation : technology, market, and complexity
9
Springer eBook Collection
9
Industry and innovation
8
Lehrbuch
8
The journal of business & industrial marketing
8
The journal of technology transfer
8
Wissenschaft & Praxis
8
IEEE transactions on engineering management : EM
7
International journal of business innovation and research
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of technology management : IJTM
7
Journal of service research : JSR
7
Schriften zum Produktionsmanagement
7
European review of service economics and management
6
International journal of services technology and management
6
Technological forecasting & social change : an international journal
6
Technology analysis & strategic management
6
Technovation : the international journal of technological innovation, entrepreneurship and technology management
6
California management review
5
Economics of innovation and new technology
5
European journal of innovation management : EJIM
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
5
International journal of business and globalisation : IJBG
5
International journal of innovation and technology management
5
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
5
Public management review
5
Schriftenreihe innovatives Dienstleistungsmanagement
5
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ECONIS (ZBW)
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1
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
2
Protection for profiting from collaborative service innovation
Hurmelinna-Laukkanen, Pia
;
Ritala, Paavo
- In:
Journal of service management
21
(
2010
)
1
,
pp. 6-24
Persistent link: https://www.econbiz.de/10003964293
Saved in:
3
Characterising the concept of service experience
Helkkula, Anu
- In:
Journal of service management
22
(
2011
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10009239536
Saved in:
4
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
5
The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien
- In:
Journal of service management
26
(
2015
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
Saved in:
6
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
7
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
8
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
9
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
10
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
1
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