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~isPartOf:"International journal of services and operations management"
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Qualitative research : good de...
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Quality management
90
Qualitätsmanagement
90
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
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service quality
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Devadasan, S. R.
6
Murugesh, R.
3
Smith, Alan D.
3
Vinodh S
3
Al-Khalili, Amjad
2
Amjad Khalili
2
Baker, Timothy
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Bhutta, Mohammed Khurrum
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Chiarini, Andrea
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Digalwar, A. K.
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Garg, Dixit
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Huq, Faizul
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Karim, A. N. Mustafizul
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Kumar, Raj
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Mahapatra, Siba Sankar
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Mathiyazhagan, Maathai K.
2
Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Shalij, P. R.
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Sohani, Nagendra
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Vinodh, S.
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Akbulut, Asli Yagmur
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Alawamleh, Mohammad
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Babu, T. Ramesh
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Basoglu, Nuri
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Basu, Rana
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International journal of services and operations management
European journal of operational research : EJOR
547
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
532
International journal of productivity and quality management : IJPQM
495
International journal of production research
455
Management science : journal of the Institute for Operations Research and the Management Sciences
425
The TQM journal : the international review of organizational improvement
425
International journal of quality & reliability management
413
Journal of marketing research : JMR
411
Journal of business research : JBR
312
SpringerLink / Bücher
296
International journal of production economics
267
Total quality management & business excellence
257
Europäische Hochschulschriften / 5
238
Theory and decision : an international journal for multidisciplinary advances in decision science
215
Journal of behavioral decision making
209
International Journal of Quality & Reliability Management
203
Journal of marketing
195
International journal of six sigma and competitive advantage : IJSSCA
187
Journal of economic behavior & organization : JEBO
185
Quality management journal : QMJ
181
Journal of economic theory
175
Journal of business ethics : JOBE
171
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
155
Overseas business reports : OBR
155
Journal of economic psychology : research in economic psychology and behavioral economics
150
Group decision and negotiation
144
Technological forecasting & social change : an international journal
135
Jahrbuch der Absatz- und Verbrauchsforschung
132
Journal of business economics : JBE
122
Economics letters
121
Journal of risk and uncertainty : JRU
120
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
120
IEEE transactions on engineering management : EM
109
International journal of market research : JMRS ; the journal of the Market Research Society
109
NBER working paper series
109
Operations research
109
Gabler Edition Wissenschaft
103
Journal of the Operational Research Society
103
Qualitative market research : an international journal
100
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ECONIS (ZBW)
102
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1
Understanding the importance of total quality management dimensions : critical review of soft and hard aspects
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 468-482
Persistent link: https://www.econbiz.de/10010474966
Saved in:
2
The interrelationship between ISO 9000 and total quality management : an empirical investigation with a focus on soft and hard TQM dimensions
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 429-448
Persistent link: https://www.econbiz.de/10010474968
Saved in:
3
Development and validation of quality management constructs for software industries : an empirical investigation from India
Digalwar, A. K.
;
Haridas, P.
;
Joseph, I. Nelson
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 453-478
Persistent link: https://www.econbiz.de/10010410861
Saved in:
4
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
5
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
6
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
7
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
8
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
9
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
10
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
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