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Quality management
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Md Yusof Ismail
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International journal of services and operations management
SpringerLink / Bücher
877
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
539
International journal of productivity and quality management : IJPQM
494
The TQM journal : the international review of organizational improvement
427
International journal of quality & reliability management
407
International journal of production research
395
Journal of business research : JBR
320
Springer eBook Collection
313
International journal of production economics
277
Strategic management journal
261
Total quality management & business excellence
253
Europäische Hochschulschriften / 5
241
Gabler Edition Wissenschaft
209
Technological forecasting & social change : an international journal
195
International journal of six sigma and competitive advantage : IJSSCA
186
Long range planning : LRP ; international journal of strategic management
186
Quality management journal : QMJ
178
Harvard business review : HBR
165
Industrial marketing management : the international journal for industrial and high-tech firms
155
Harvard-Business-Manager : das Wissen der Besten
143
Journal of business strategy
136
Business strategy and the environment
133
European journal of operational research : EJOR
132
Management decision : MD
126
Springer eBook Collection / Business and Economics
124
Journal of strategy and management
123
Strategy & leadership : a publication of Strategic Leadership Forum
118
Business horizons
116
Journal of business ethics : JOBE
114
IEEE transactions on engineering management : EM
108
Business process management journal
101
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
101
Research
101
International journal of technology management : IJTM
97
Technology analysis & strategic management
95
Premier reference source
93
NBER working paper series
91
Working paper / National Bureau of Economic Research, Inc.
91
Benchmarking : an international journal ; BIJ
89
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ECONIS (ZBW)
105
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1
An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business
Murali, Sivanesan
;
Pugazhendhi, Singaram
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 99-124
Persistent link: https://www.econbiz.de/10011598311
Saved in:
2
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
3
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
4
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
5
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
6
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
7
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
8
Service failure, recovery and improvement : the case of a Chinese restaurant
Cao, Zheng
;
Robb, David
;
Lu, Qiang
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 218-242
Persistent link: https://www.econbiz.de/10003663961
Saved in:
9
Infusing agility, innovation and quality in products : an integrated effort through the agile ITQFD technique
Vinodh, S.
;
Sundararaj, G.
;
Devadasan, S. R.
; …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 243-263
Persistent link: https://www.econbiz.de/10003664044
Saved in:
10
Implementation of Six Sigma approach to quality improvement in a multinational automotive parts manufacturer in India : a case study
Krishna, Radha
;
Dangayach, Dovind Sharan
;
Motwani, …
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 264-276
Persistent link: https://www.econbiz.de/10003664063
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