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Quality management
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Devadasan, S. R.
6
Murugesh, R.
3
Smith, Alan D.
3
Vinodh S
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Al-Khalili, Amjad
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Amjad Khalili
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Bhutta, Mohammed Khurrum
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Digalwar, A. K.
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Mathiyazhagan, Maathai K.
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Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Sohani, Nagendra
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
480
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
353
Total quality management & business excellence
251
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of quality and service sciences
84
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International Journal of Quality & Reliability Management
66
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Health care management review : HCM review
55
Amfiteatru economic : an economic and business research periodical
54
Journal of industrial engineering and management : JIEM
53
Journal of operations management
47
European journal of industrial engineering : EJIE
43
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
36
International journal of services and operations management : IJSOM
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
International journal of hospitality management
31
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ECONIS (ZBW)
90
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1
An integrated model to identify and rank the after sales service strategies of firms engaged in household appliances business
Murali, Sivanesan
;
Pugazhendhi, Singaram
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 99-124
Persistent link: https://www.econbiz.de/10011598311
Saved in:
2
Application of fuzzy QFD for improving the process sustainability characteristics : a case study
Vimal, K. E. K.
;
Vinodh S
;
Jayakrishna, K.
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 173-201
Persistent link: https://www.econbiz.de/10012008969
Saved in:
3
Service gap deployment : a framework to link quality gaps to service activities
Franceschini, Fiorenzo
;
Mastrogiacomo, Luca
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10011849897
Saved in:
4
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
5
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
6
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
7
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
8
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
9
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
10
Service failure, recovery and improvement : the case of a Chinese restaurant
Cao, Zheng
;
Robb, David
;
Lu, Qiang
- In:
International journal of services and operations management
4
(
2008
)
2
,
pp. 218-242
Persistent link: https://www.econbiz.de/10003663961
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