patient perspective, hospital quality therefore embodies amenities as well as clinical quality. We also find that a one …Amenities such as good food, attentive staff, and pleasant surroundings may play an important role in hospital demand …-standard-deviation increase in amenities raises a hospital's demand by 38.4% on average, whereas demand is substantially less responsive to …

We study the relation between product quality and worker quality using an economic model that, under certain conditions …, provides a direct link between product price, product quality and work force quality. Our measures of product quality are the …. Our worker quality measures are the firm's average person effect and personal characteristics effect from individual wage …