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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
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Firm performance
133
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Customer satisfaction
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59
Viet Nam
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Ha Nam Khanh Giao
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Soewarno, Noorlailie
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Duc Tai Do
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Tjahjadi, Bambang
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Anh Huu Nguyen
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Bui Nhat Vuong
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Hoang Ba Huyen Le
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Tabash, Mosab I.
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Van Dat Tran
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Abu Afifa, Malik
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Akob, Muhammad
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Bernarto, Innocentius
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Disman, Disman
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Duong Tam Thanh Nguyen
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Ha Hong Hanh
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Ha Van Dung
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Ilyas, Gunawan Bata
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Khajit Na Kalasindhu
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Lee, Jung Wan
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Linh Nguyen Tran Cam
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Manh Hoang Nguyen
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Muafi
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Journal of Asian finance, economics and business : JAFEB
Journal of business research : JBR
1,724
Journal of retailing and consumer services
935
International journal of hospitality management
871
Industrial marketing management : the international journal for industrial and high-tech firms
663
SpringerLink / Bücher
630
Working paper / National Bureau of Economic Research, Inc.
540
NBER working paper series
527
The service industries journal
523
Cogent business & management
500
NBER Working Paper
436
Tourism management : research, policies, practice
400
The journal of services marketing
376
Journal of business ethics : JOBE
374
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
356
International journal of contemporary hospitality management
349
Discussion paper series / IZA
347
Strategic management journal
339
International journal of production economics
302
The journal of business & industrial marketing
298
Journal of travel and tourism marketing
284
Technological forecasting & social change : an international journal
276
Journal of hospitality marketing & management
273
Journal of the Academy of Marketing Science
268
Journal of strategic marketing
261
Discussion paper / Centre for Economic Policy Research
239
Psychology & marketing
238
International business review : the official journal of the European International Business Academy
236
Small business economics : an entrepreneurship journal
228
Management science : journal of the Institute for Operations Research and the Management Sciences
213
International journal of quality & reliability management
208
The TQM journal : the international review of organizational improvement
207
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
206
Services marketing quarterly
206
Journal of service research : JSR
205
International journal of productivity and quality management : IJPQM
204
Management decision : MD
204
Journal of marketing
201
International journal of production research
198
Asia Pacific journal of marketing and logistics
197
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ECONIS (ZBW)
227
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1
Investigating the effect of service quality on bank customers' satisfaction in Bangladesh
Rahaman, Md. Atikur
;
Ali, Md. Julfikar
;
Kejing, Zhang
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 823-829
Persistent link: https://www.econbiz.de/10012671489
Saved in:
2
The impact of Click and Collect’s service quality on customer emotion and purchase decision : a case study of mobile world in Vietnam
Quang Hung Le
;
Luu Thanh Tan Nguyen
;
Pham Ngoc Tram Anh
- In:
Journal of Asian finance, economics and business : JAFEB
6
(
2019
)
1
,
pp. 195-203
Persistent link: https://www.econbiz.de/10012035617
Saved in:
3
Mediation role of satisfaction and trust on attitudinal commitment and relationship quality
Thi Trang Tran
;
Tung Tran Anh
;
Thi Ngan Pham
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 275-281
Persistent link: https://www.econbiz.de/10012671388
Saved in:
4
Impact of service quality, customer satisfaction and switching costs on customer loyalty
Nguyen Thanh Do
;
Pham Thanh Van
;
Tran Dung Manh
;
Pham …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
8
,
pp. 395-405
Persistent link: https://www.econbiz.de/10012670698
Saved in:
5
Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Rizan, Mohamad
;
Febrilia, Ika
;
Wibowo, Agus
;
Pratiwi, …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 283-293
Persistent link: https://www.econbiz.de/10012671389
Saved in:
6
Impact of service recovery, customer satisfaction, and corporate image on customer loyalty
Zaid, Sudirman
;
Palilati, Alida
;
Madjid, Rahmat
;
Bua, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 961-970
Persistent link: https://www.econbiz.de/10012692597
Saved in:
7
Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad
;
Ari Warokka
;
Wibowo, Agus
;
Febrilia, Ika
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
Saved in:
8
Assessing the effects of service quality, experience value, relationship quality on behavioral intentions
Van Dat Tran
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
3
,
pp. 167-175
Persistent link: https://www.econbiz.de/10012667337
Saved in:
9
The influence of university sustainability practices on student loyalty : an empirical study from Vietnam
Thuy Thanh Thi Doan
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
10
,
pp. 177-185
Persistent link: https://www.econbiz.de/10012671109
Saved in:
10
Effect of service quality toward student satisfaction and loyalty in higher education
Mulyono, Hardi
;
Hadian, Arief
;
Purba, Nelvitia
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 929-938
Persistent link: https://www.econbiz.de/10012671515
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