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The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin; Liu, Chih-Hsing; Tu, Jin-Hua - In: Journal of air transport management 53 (2016), pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
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How do the services of low cost carriers affect passengers' behavioral intentions to revisit a destination?
Hsu, Chia-Jui; Yen, Jin-Ru; Chang, Yu-Chun; Woon, Hui Kee - In: Journal of air transport management 52 (2016), pp. 111-116
Persistent link: https://www.econbiz.de/10011602648
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Are low-cost carrier passengers less likely to complain about service quality?
Wittman, Michael D. - In: Journal of air transport management 35 (2014), pp. 64-71
Persistent link: https://www.econbiz.de/10010246670
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Up in the air! : airline passenger's brand experience and its impact on brand satisfaction mediated by brand love
Pabla, Harleen; Soch, Harmeen - In: Journal of air transport management 107 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014322930
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Role of value for money and service quality on behavioural intention : a study of full service and low cost airlines
Rajaguru, Rajesh - In: Journal of air transport management 53 (2016), pp. 114-122
Persistent link: https://www.econbiz.de/10011546135
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Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.; Torfadóttir, Embla - In: Journal of air transport management 34 (2014), pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
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Low cost airport terminal locations and configurations
Hanaoka, Shinya; Saraswati, Batari - In: Journal of air transport management 17 (2011) 5, pp. 314-319
Persistent link: https://www.econbiz.de/10009408958
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The impact of service quality and price on passengers' loyalty towards low-cost airlines : the Southeast Asia perspective
Shen, Chao; Yahya, Yazkhiruni - In: Journal of air transport management 91 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495501
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Key drivers of passengers' overall satisfaction at klia2 terminal
Nor Azlina Mohd Isa; Hazelin Ghaus; Norlida Abdul Hamid; … - In: Journal of air transport management 87 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012291826
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Customer perspective on overbooking : the failure of customers to enjoy their reserved services, accidental or intended?
Guo, Xiaolong; Dong, Yufeng; Ling, Liuyi - In: Journal of air transport management 53 (2016), pp. 65-72
Persistent link: https://www.econbiz.de/10011546112