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Vitell, Scott J.
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Román, Sergio
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Lu, Long-Chuan
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Journal of business ethics : JOBE
Journal of business research : JBR
2,526
Journal of retailing and consumer services
2,168
International journal of hospitality management
1,176
NBER working paper series
834
International journal of consumer studies
787
SpringerLink / Bücher
758
Working paper / National Bureau of Economic Research, Inc.
746
Psychology & marketing
736
Discussion paper series / IZA
650
NBER Working Paper
647
The service industries journal
615
Journal of consumer research : JCR ; an interdisciplinary bimonthly
605
European Journal of Marketing
591
Industrial marketing management : the international journal for industrial and high-tech firms
556
Tourism management : research, policies, practice
532
Journal of Services Marketing
524
The journal of services marketing
486
Asia Pacific journal of marketing and logistics
465
Journal of Consumer Marketing
460
Journal of travel and tourism marketing
458
Management science : journal of the Institute for Operations Research and the Management Sciences
443
European journal of marketing : EJM
431
International journal of contemporary hospitality management
421
Journal of the Academy of Marketing Science
420
The journal of product & brand management
413
Journal of marketing
404
Journal of marketing research : JMR
404
Journal of marketing management : MM
399
Journal of retailing
399
Cogent business & management
396
The journal of brand management : an international journal
388
IZA Discussion Paper
379
Journal of hospitality marketing & management
360
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
354
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
353
International Journal of Bank Marketing
348
Marketing intelligence & planning
346
International Journal of Retail & Distribution Management
339
Journal of international consumer marketing
338
Marketing letters : a journal of research in marketing
338
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ECONIS (ZBW)
332
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1
An integrative framework to understand how CSR affects customer
loyalty
through identification, emotions and
satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
Saved in:
2
How does the perceived ethicality of corporate
services
brands influence
loyalty
and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...
Markovic, Stefan
;
Iglesias, Oriol
;
Singh, Jatinder Jit
; …
- In:
Journal of business ethics : JOBE
148
(
2018
)
4
,
pp. 721-740
Persistent link: https://www.econbiz.de/10011844265
Saved in:
3
The influence of servant leadership on restaurant employee engagement
Carter, Danon
;
Baghurst, Timothy
- In:
Journal of business ethics : JOBE
124
(
2014
)
3
,
pp. 453-464
Persistent link: https://www.econbiz.de/10010431360
Saved in:
4
E-commerce ethics and its impact on buyer repurchase intentions and
loyalty
: an empirical study of small and medium Egyptian businesses
Agag, Gomaa
- In:
Journal of business ethics : JOBE
154
(
2019
)
2
,
pp. 389-410
Persistent link: https://www.econbiz.de/10011989006
Saved in:
5
Does raising value co-creation increase all customers’ happiness?
Hsieh, Yi-Ching
;
Chiu, Hung-Chang
;
Tang, Yun-Chia
;
Lin, …
- In:
Journal of business ethics : JOBE
152
(
2018
)
4
,
pp. 1053-1067
Persistent link: https://www.econbiz.de/10011962513
Saved in:
6
The roles of justice and customer
satisfaction
in customer retention : a lesson from service recovery
Siu, Noel Yee-Man
;
Zhang, Tracy Jun-Fheng
;
Yau, …
- In:
Journal of business ethics : JOBE
114
(
2013
)
4
,
pp. 675-686
Persistent link: https://www.econbiz.de/10009776404
Saved in:
7
CSR and service brand : the mediating effect of brand identification and moderating effect of service quality
He, Hongwei
;
Li, Yan
- In:
Journal of business ethics : JOBE
100
(
2011
)
4
,
pp. 673-688
Persistent link: https://www.econbiz.de/10009243148
Saved in:
8
What do online complainers want? : an examination of the justice motivations and the moral implications of vigilante and reparation schemas
Grégoire, Yany
;
Legoux, Renaud
;
Tripp, Thomas M.
; …
- In:
Journal of business ethics : JOBE
160
(
2019
)
1
,
pp. 167-188
Persistent link: https://www.econbiz.de/10012121284
Saved in:
9
Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics
Leonidou, Leonidas C.
;
Kvasova, Olga
;
Leonidou, …
- In:
Journal of business ethics : JOBE
112
(
2013
)
3
,
pp. 397-415
Persistent link: https://www.econbiz.de/10009715159
Saved in:
10
Does ethical image build equity in corporate
services
brands? : the influence of customer perceived ethicality on affect, perceived quality, and equity
Sierra, Vicenta
;
Iglesias, Oriol
;
Markovic, Stefan
; …
- In:
Journal of business ethics : JOBE
144
(
2017
)
3
,
pp. 661-676
Persistent link: https://www.econbiz.de/10011757529
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