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A study of key success factors of service enterprises in China
Zhang, Min; Jin, Biying; Wang, G. Alan; Goh, Thong Ngee; … - In: Journal of business ethics : JOBE 134 (2016) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10011452910
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Does raising value co-creation increase all customers’ happiness?
Hsieh, Yi-Ching; Chiu, Hung-Chang; Tang, Yun-Chia; Lin, … - In: Journal of business ethics : JOBE 152 (2018) 4, pp. 1053-1067
Persistent link: https://www.econbiz.de/10011962513
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How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...
Markovic, Stefan; Iglesias, Oriol; Singh, Jatinder Jit; … - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 721-740
Persistent link: https://www.econbiz.de/10011844265
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Does ethical image build equity in corporate services brands? : the influence of customer perceived ethicality on affect, perceived quality, and equity
Sierra, Vicenta; Iglesias, Oriol; Markovic, Stefan; … - In: Journal of business ethics : JOBE 144 (2017) 3, pp. 661-676
Persistent link: https://www.econbiz.de/10011757529
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The influence of servant leadership on restaurant employee engagement
Carter, Danon; Baghurst, Timothy - In: Journal of business ethics : JOBE 124 (2014) 3, pp. 453-464
Persistent link: https://www.econbiz.de/10010431360
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Authentic leadership and behavioral integrity as drivers of follower commitment and performance
Leroy, Hannes; Palanski, Michael E.; Simons, Tony - In: Journal of business ethics : JOBE 107 (2012) 3, pp. 255-264
Persistent link: https://www.econbiz.de/10009553563
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Spiritual climate of business organizations and its impact on customers' experience
Pandey, Ashish; Gupta, Rajen K.; Arora, A. P. - In: Journal of business ethics : JOBE 88 (2009) 2, pp. 313-332
Persistent link: https://www.econbiz.de/10003890514
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A three-country study of unethical sales behaviors
Li, Ning; Murphy, William H. - In: Journal of business ethics : JOBE 111 (2012) 2, pp. 219-235
Persistent link: https://www.econbiz.de/10009705829
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Workplace guanxi : its dispositional antecedents and mediating role in the affectivity-job satisfaction relationship
Qingguo, Zhai; Lindorff, Margaret; Cooper, Brian - In: Journal of business ethics : JOBE 117 (2013) 3, pp. 541-551
Persistent link: https://www.econbiz.de/10010232660
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Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10009785881