Narrow search
Showing 1 - 10 of 369
Cover Image
An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
Cover Image
How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...
Markovic, Stefan; Iglesias, Oriol; Singh, Jatinder Jit; … - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 721-740
Persistent link: https://www.econbiz.de/10011844265
Cover Image
Relational consequences of perceived deception in online shopping : the moderating roles of type of product, consumer’s attitude toward the internet and consumer’s demographics
Román, Sergio - In: Journal of business ethics : JOBE 95 (2010) 3, pp. 373-391
Persistent link: https://www.econbiz.de/10008655275
Cover Image
CSR and service brand : the mediating effect of brand identification and moderating effect of service quality
He, Hongwei; Li, Yan - In: Journal of business ethics : JOBE 100 (2011) 4, pp. 673-688
Persistent link: https://www.econbiz.de/10009243148
Cover Image
Business unethicality as an impediment to consumer trust : the moderating role of demographic and cultural characteristics
Leonidou, Leonidas C.; Kvasova, Olga; Leonidou, … - In: Journal of business ethics : JOBE 112 (2013) 3, pp. 397-415
Persistent link: https://www.econbiz.de/10009715159
Cover Image
The influence of consumers' cognitive and psychographic traits on perceived deception : a comparison between online and offline retailing contexts
Riquelme, Isabel P.; Román, Sergio - In: Journal of business ethics : JOBE 119 (2014) 3, pp. 405-422
Persistent link: https://www.econbiz.de/10010341702
Cover Image
E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses
Agag, Gomaa - In: Journal of business ethics : JOBE 154 (2019) 2, pp. 389-410
Persistent link: https://www.econbiz.de/10011989006
Cover Image
Does raising value co-creation increase all customers’ happiness?
Hsieh, Yi-Ching; Chiu, Hung-Chang; Tang, Yun-Chia; Lin, … - In: Journal of business ethics : JOBE 152 (2018) 4, pp. 1053-1067
Persistent link: https://www.econbiz.de/10011962513
Cover Image
What do online complainers want? : an examination of the justice motivations and the moral implications of vigilante and reparation schemas
Grégoire, Yany; Legoux, Renaud; Tripp, Thomas M.; … - In: Journal of business ethics : JOBE 160 (2019) 1, pp. 167-188
Persistent link: https://www.econbiz.de/10012121284
Cover Image
Facilitating forgiveness in organizational contexts : exploring the injustice gap, emotions, and expressive writing intervention
Barclay, Laurie J.; Saldanha, Maria Francisca - In: Journal of business ethics : JOBE 137 (2016) 4, pp. 699-720
Persistent link: https://www.econbiz.de/10011553194