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~isPartOf:"Journal of business research : JBR"
~subject:"Innovation management"
~subject:"Social web"
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Innovation management
Social web
Customer satisfaction
301
Kundenzufriedenheit
300
Bibliometrics
291
Bibliometrie
286
Consumer behaviour
224
Konsumentenverhalten
224
Relationship marketing
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Beziehungsmarketing
184
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Service quality
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Witell, Lars
5
Gustafsson, Anders
3
Belitski, Maksim
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Fombelle, Paul
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Hammedi, Wafa
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Kristensson, Per
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Mahr, Dominik
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Journal of business research : JBR
Technological forecasting & social change : an international journal
56
The service industries journal
47
International journal of innovation management
42
Technovation : the international journal of technological innovation, entrepreneurship and technology management
32
Journal of open innovation : technology, market, and complexity
29
Journal of retailing and consumer services
29
Industrial marketing management : the international journal for industrial and high-tech firms
28
International journal of technology management : IJTM
28
Research policy : policy, management and economic studies of science, technology and innovation
25
Service business
22
Technology analysis & strategic management
19
International journal of hospitality management
18
International journal of innovation and technology management
18
Journal of travel and tourism marketing
16
Industry and innovation
15
International journal of business innovation and research
15
International journal of production economics
15
The journal of business & industrial marketing
15
Innovation: organization & management : IOM
14
Journal of hospitality marketing & management
14
The journal of services marketing
14
Administrative Sciences : open access journal
13
R & D management
13
IEEE transactions on engineering management : EM
12
International journal of services technology and management
12
Review of managerial science : RMS
12
Economics of innovation and new technology
11
European journal of innovation management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of business innovation and research : IJBIR
11
International journal of contemporary hospitality management
11
International journal of innovation management : IJIM
11
Cogent business & management
10
European journal of innovation management : EJIM
10
Journal of innovation & knowledge : JIK
10
Journal of marketing management : MM
10
Innovation & management review
9
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
International journal of business information systems : IJBIS
9
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ECONIS (ZBW)
75
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1
Co-creation of online service recoveries and its effects on complaint bystanders
Hutzinger, Clemens
;
Weitzl, Wolfgang
- In:
Journal of business research : JBR
130
(
2021
),
pp. 525-538
Persistent link: https://www.econbiz.de/10012544868
Saved in:
2
New service development by manufacturing firms : effects of customer participation under environmental contingencies
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 497-505
Persistent link: https://www.econbiz.de/10012105180
Saved in:
3
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
4
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
A brief history of service innovation : the evolution of past, present, and future of service innovation
Marvi, Reza
;
Mahavarpour, Nasrin
;
Foroudi, Pantea
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014299256
Saved in:
6
Customer involvement capability and service firm performance : the mediating role of innovation
Anning-Dorson, Thomas
- In:
Journal of business research : JBR
86
(
2018
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011855330
Saved in:
7
The advent of customer experiential knowledge management approach (CEKM) : the integration of offline & online experiential knowledge
Jaziri-Bouagina, Dhouha
- In:
Journal of business research : JBR
94
(
2019
),
pp. 241-256
Persistent link: https://www.econbiz.de/10011947403
Saved in:
8
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
9
How social capital and knowledge affect innovation
Pérez-Luño, Ana
;
Cabello Medina, Carmen
;
Carmona …
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1369-1376
Persistent link: https://www.econbiz.de/10009382457
Saved in:
10
Service innovation : a comparative study of US and Indian service firms
Thakur, Ramendra
;
Hale, Dena
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1108-1123
Persistent link: https://www.econbiz.de/10009756185
Saved in:
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