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The effect of online information sources on purchase intentions between consumers with high and low susceptibility to informational influence
Chen, Jie; Teng, Lefa; Yu, Ying; Yu, Xueer - In: Journal of business research : JBR 69 (2016) 2, pp. 467-475
Persistent link: https://www.econbiz.de/10011435934
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The critical role of customer forgiveness in successful service recovery
Harrison-Walker, L. Jean - In: Journal of business research : JBR 95 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10011980198
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The role of emotional value for reading and giving eWOM in altruistic services
Previte, Josephine; Russell-Bennett, Rebekah; Mulcahy, Rory - In: Journal of business research : JBR 99 (2019), pp. 157-166
Persistent link: https://www.econbiz.de/10012023590
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Attachment styles and electronic word of mouth (e-WOM) adoption on social networking sites
Park, Min Sook; Shin, Jong-Kuk; Ju, Yong - In: Journal of business research : JBR 99 (2019), pp. 398-404
Persistent link: https://www.econbiz.de/10012023667
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When is enough, enough? : investigating product reviews and information overload from a consumer empowerment perspective
Hu, Han-fen; Krishen, Anjala S. - In: Journal of business research : JBR 100 (2019), pp. 27-37
Persistent link: https://www.econbiz.de/10012023771
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The five types of brand hate : how they affect consumer behavior
Fetscherin, Marc - In: Journal of business research : JBR 101 (2019), pp. 116-127
Persistent link: https://www.econbiz.de/10012103220
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Building resilience to negative information and increasing purchase intentions in a digital environment
Torres, Pedro M.; Augusto, Mário Gomes - In: Journal of business research : JBR 101 (2019), pp. 528-535
Persistent link: https://www.econbiz.de/10012103462
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How psychological ownership stimulates participation in online brand communities? : the moderating role of member type
Kumar, Jitender - In: Journal of business research : JBR 105 (2019), pp. 243-257
Persistent link: https://www.econbiz.de/10012128505
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Estimating deception in consumer reviews based on extreme terms : comparison analysis of open vs. closed hotel reservation platforms
Moon, Sangkil; Kim, Moon-Yong; Bergey, Paul K. - In: Journal of business research : JBR 102 (2019), pp. 83-96
Persistent link: https://www.econbiz.de/10012103818
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Capturing dynamics in the value for brand recommendations from word-of-mouth conversations
Luo, Anita; Baker, Andrew M.; Donthu, Naveen - In: Journal of business research : JBR 104 (2019), pp. 247-260
Persistent link: https://www.econbiz.de/10012105018