//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Für Klein- und Mittelbetriebe:...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
KMU
296
SME
296
Firm performance
89
Unternehmenserfolg
89
SMEs
81
Innovation
80
Customer service
62
Kundenservice
62
Entrepreneurship
56
Innovation management
56
Innovationsmanagement
56
Business start-up
53
Unternehmensgründung
53
Entrepreneurship approach
50
Beziehungsmarketing
44
Relationship marketing
44
Dienstleistungsqualität
40
Service quality
40
Customer satisfaction
37
Kundenzufriedenheit
37
Globalisierung
36
Globalization
36
Consumer behaviour
29
Konsumentenverhalten
29
International market entry
28
Internationaler Markteintritt
28
Business network
25
Emerging economies
25
Marketing management
25
Marketingmanagement
25
Schwellenländer
25
Strategic management
25
Strategisches Management
25
Unternehmensnetzwerk
25
Multinationales Unternehmen
24
Transnational corporation
24
Resource-based view
22
Ressourcenorientierter Ansatz
22
Beschwerdemanagement
20
Complaint management
20
more ...
less ...
Online availability
All
Undetermined
289
Free
5
Type of publication
All
Article
359
Type of publication (narrower categories)
All
Article in journal
358
Aufsatz in Zeitschrift
358
Language
All
English
358
Undetermined
1
Author
All
Adomako, Samuel
8
Kraus, Sascha
6
Amankwah-Amoah, Joseph
4
Boso, Nathaniel
4
Hultman, Magnus
4
McDowell, William C.
4
Wincent, Joakim
4
Zahoor, Nadia
4
Adeola, Ogechi
3
Ahsan, Mujtaba
3
Dana, Leo Paul
3
Díaz-Chao, Ángel
3
Felício, J. Augusto
3
Geho, Patrick R.
3
Gustafsson, Anders
3
Islam, Nazrul
3
Jafari-Sadeghi, Vahid
3
Javalgi, Rajshekhar G.
3
Khan, Zaheer
3
Malik, Ashish
3
Martin, Silvia L.
3
Oghazi, Pejvak
3
Parida, Vinit
3
Shams, Poja
3
Sharma, Piyush
3
Torrent-Sellens, Joan
3
Vrontis, Demetris
3
Aaron, Joshua R.
2
Amoozad Mahdiraji, Hannan
2
Anokhin, Sergey
2
Bai, Wensong
2
Battisti, Martina
2
Bianchi, Constanza
2
Bodlaj, Mateja
2
Bouncken, Ricarda B.
2
Budhwar, Pawan S.
2
Cadogan, John W.
2
Chen, Xiaohui
2
Choudrie, Jyoti
2
Chowdhury, Soumyadeb
2
more ...
less ...
Published in...
All
Journal of business research : JBR
Small business economics : an entrepreneurship journal
592
SpringerLink / Bücher
359
International journal of entrepreneurship and small business
320
Journal of small business and enterprise development
276
Europäische Hochschulschriften / 5
243
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
203
International small business journal : researching entrepreneurship
197
Small business economics : an international journal
163
Internationales Gewerbearchiv : IGA ; Zeitschrift für Klein- und Mittelunternehmen
155
Cogent business & management
152
Schriften zur Mittelstandsforschung
138
Technological forecasting & social change : an international journal
135
Springer eBook Collection
131
Working paper
131
IFM-Materialien
126
International business review : the official journal of the European International Business Academy
126
International journal of globalisation and small business : IJGSB
125
International journal of business and globalisation : IJBG
118
International entrepreneurship and management journal
114
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
112
Policy research working paper : WPS
112
International journal of hospitality management
109
European research studies
108
Journal of international entrepreneurship
108
International journal of innovation management
107
Small industry bulletin for Asia and the Pacific
107
Piccola impresa
103
International journal of entrepreneurship and small business : IJESB
102
NBER working paper series
101
Technovation : the international journal of technological innovation, entrepreneurship and technology management
100
Industrial marketing management : the international journal for industrial and high-tech firms
99
International journal of management & enterprise development : IJMED
97
Journal of open innovation : technology, market, and complexity
95
Journal of retailing and consumer services
95
Working papers / ADB Institute
95
World Bank E-Library Archive
95
Beiträge zur Mittelstandsforschung
93
Entrepreneurship and regional development : an international journal
92
Journal of banking & finance
90
more ...
less ...
Source
All
ECONIS (ZBW)
359
Showing
1
-
10
of
359
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effect of trust on customer contact personnel strategic behavior and sales performance in a service environment
Pappas, James M.
;
Flaherty, Karen E.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 894-902
Persistent link: https://www.econbiz.de/10003730778
Saved in:
2
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
3
Reprisal, retribution and requital : investigating customer retaliation
Funches, Venessa
;
Markley, Melissa
;
Davis, Lenita
- In:
Journal of business research : JBR
62
(
2009
)
2
,
pp. 231-238
Persistent link: https://www.econbiz.de/10003810562
Saved in:
4
Driving factors of post adoption behavior in mobile data services
Choi, Hun
;
Kim, Youngchan
;
Kim, Jinwoo
- In:
Journal of business research : JBR
64
(
2011
)
11
,
pp. 1212-1217
Persistent link: https://www.econbiz.de/10009380525
Saved in:
5
Beyond the technology adoption : technology readiness effects on post-adoption behavior
Son, Minhee
;
Han, Kyesook
- In:
Journal of business research : JBR
64
(
2011
)
11
,
pp. 1178-1182
Persistent link: https://www.econbiz.de/10009380580
Saved in:
6
Strategies to offset dissatisfactory product performance : the role of post-purchase marketing
Wang, Kai-yu
;
Liang, Minli
;
Peracchio, Laura A.
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 809-815
Persistent link: https://www.econbiz.de/10009229006
Saved in:
7
Service firm capabilities and performance : contingent analysis of customer contact
Cruz-Ros, Sonia
;
Gonzalez-Cruz, Tomas F.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1612-1621
Persistent link: https://www.econbiz.de/10011298890
Saved in:
8
Shared ethnicity effects on service encounters : a study across three US subcultures
Montoya, Detra Y.
;
Briggs, Elten
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 314-320
Persistent link: https://www.econbiz.de/10009720304
Saved in:
9
Developing a multidimensional scale of customer-oriented deviance (COD)
Leo, Cheryl
;
Russell-Bennett, Rebekah
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1218-1225
Persistent link: https://www.econbiz.de/10010365146
Saved in:
10
The effects of social justice and stigma-consciousness on gay customers' service recovery evaluation
Ro, Heejung
;
Olson, Eric
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1162-1169
Persistent link: https://www.econbiz.de/10010365163
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->