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Service quality
253
Dienstleistungsqualität
252
Customer satisfaction
143
Kundenzufriedenheit
143
Consumer behaviour
141
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Journal of business research : JBR
Zi you zhong guo zhi gong ye
763
International journal of hospitality management
501
Working paper / National Bureau of Economic Research, Inc.
381
The service industries journal
377
NBER working paper series
363
Journal of retailing and consumer services
348
NBER Working Paper
316
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
285
Discussion paper series / IZA
283
The journal of services marketing
226
Tourism management : research, policies, practice
217
Applied economics
200
Economic review : issued bi-monthly
197
International journal of contemporary hospitality management
179
Journal of air transport management
178
Auditing : a journal of practice & theory
177
Review of Pacific Basin financial markets and policies
159
IZA Discussion Paper
158
Journal of economic behavior & organization : JEBO
158
Journal of hospitality marketing & management
157
Journal of travel and tourism marketing
153
Services marketing quarterly
150
Discussion paper / Centre for Economic Policy Research
144
Journal of Services Marketing
138
CESifo working papers
131
The TQM journal : the international review of organizational improvement
131
Service business
128
International Journal of Bank Marketing
123
Cogent business & management
122
International journal of quality and service sciences
121
International journal of quality & reliability management
118
International journal of productivity and quality management : IJPQM
115
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
International journal of services and operations management
112
Health care management review : HCM review
110
Management science : journal of the Institute for Operations Research and the Management Sciences
110
Journal of service research : JSR
109
Applied economics letters
105
Pacific-Basin finance journal
104
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ECONIS (ZBW)
350
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1
Advancing a participatory approach for youth risk behavior : foundations, distinctions, and research directions
Mason, Marlys J.
;
Tanner, John F.
;
Piacentini, Maria
; …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1235-1241
Persistent link: https://www.econbiz.de/10009756074
Saved in:
2
Social marketing : a pathway to consumption reduction?
Peattie, Kenneth J.
;
Peattie, Sue
- In:
Journal of business research : JBR
62
(
2009
)
2
,
pp. 260-268
Persistent link: https://www.econbiz.de/10003810570
Saved in:
3
Managing anti-consumption in an excessive drinking culture
Piacentini, Maria
;
Banister, Emma N.
- In:
Journal of business research : JBR
62
(
2009
)
2
,
pp. 279-288
Persistent link: https://www.econbiz.de/10003810572
Saved in:
4
Development of a scale to measure skepticism of social advertising among adolescents
Thakor, Mrugank V.
;
Goneau-Lessard, Karine
- In:
Journal of business research : JBR
62
(
2009
)
12
,
pp. 1342-1349
Persistent link: https://www.econbiz.de/10003900792
Saved in:
5
Rethinking the boundaries of social marketing : activism or advertising?
Wymer, Walter
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 99-103
Persistent link: https://www.econbiz.de/10003954603
Saved in:
6
Refuting fear in heuristics and in recycling promotion
Meneses, Gonzalo Díaz
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 104-110
Persistent link: https://www.econbiz.de/10003954631
Saved in:
7
Leaving home : food choice behavior of young German adults
Harker, Debra
;
Sharma, Bishnu
;
Harker, Michael
; …
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10003954637
Saved in:
8
Race and attitude formation in HIV/Aids fear advertising
Terblanche-Smit, Marlize
;
Terblanche, Nic S.
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 121-125
Persistent link: https://www.econbiz.de/10003954642
Saved in:
9
Developing pandemic communication strategies : preparation without panic
Jones, Sandra C.
;
Waters, Louise
;
Holland, Omnia
; …
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 126-132
Persistent link: https://www.econbiz.de/10003954643
Saved in:
10
Investigating social marketing sponsorships : terminology, stakeholders, and objectives
Madill, Judith J.
;
O'Reilly, Norm
- In:
Journal of business research : JBR
63
(
2010
)
2
,
pp. 133-139
Persistent link: https://www.econbiz.de/10003954658
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