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Promises to employees matter, self-identity too : effects of psychological contract breach and older worker identity on violation and turnover intentions
Kraak, Johannes Marcelus; Lunardo, Renaud; Herrbach, Olivier - In: Journal of business research : JBR 70 (2017), pp. 108-117
Persistent link: https://www.econbiz.de/10011620378
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Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
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The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh; Golubovskaya, Maria; Keating, Byron; … - In: Journal of business research : JBR 149 (2022), pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
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Linking perceived corporate environmental policies and employees eco-initiatives : the influence of perceived organizational support and psychological contract breach
Paillé, Pascal; Raineri, Nicolas - In: Journal of business research : JBR 68 (2015) 11, pp. 2404-2411
Persistent link: https://www.econbiz.de/10011389416
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Productive employment and decent work : the impact of AI adoption on psychological contracts, job engagement and employee trust
Braganza, Ashley; Chen, Weifeng; Canhoto, Ana Isabel … - In: Journal of business research : JBR 131 (2021), pp. 485-494
Persistent link: https://www.econbiz.de/10012545079
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The effect of leader-member exchange on turnover among retail buyers
DeConinck, James B. - In: Journal of business research : JBR 62 (2009) 11, pp. 1081-1086
Persistent link: https://www.econbiz.de/10003896917
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Enjoy the pain that you cannot avoid : investigation on the relationship between developmental job experience and employees' innovative behavior
Kim, Daeho; Shin, Jiseon; Seo, Myeong-Gu; Sung, Mi-Jin - In: Journal of business research : JBR 126 (2021), pp. 363-375
Persistent link: https://www.econbiz.de/10012494257
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Socio-emotional and operational demands on service employees
Lings, Ian; Durden, Geoffrey; Lee, Nick; Cadogan, John W. - In: Journal of business research : JBR 67 (2014) 10, pp. 2132-2138
Persistent link: https://www.econbiz.de/10010400100
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The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus; Holmqvist, Jonas - In: Journal of business research : JBR 72 (2017), pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
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The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi; Dean, David; Nansuri, Ruhadi; Triyuni, … - In: Journal of business research : JBR 83 (2018), pp. 130-137
Persistent link: https://www.econbiz.de/10011802505