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Giant fight : customer churn prediction in traditional broadcast industry
Li, Yixin; Hou, Bingzhang; Wu, Yue; Zhao, Donglai; Xie, … - In: Journal of business research : JBR 131 (2021), pp. 630-639
Persistent link: https://www.econbiz.de/10012545031
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Configuring effective client-adviser interactions
Leischnig, Alexander; Kasper-Brauer, Kati; Thornton, … - In: Journal of business research : JBR 115 (2020), pp. 234-240
Persistent link: https://www.econbiz.de/10012271131
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Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten; Deretti, Sandro; Kato, Heitor T. - In: Journal of business research : JBR 107 (2020), pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
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Sports fans and innovation : an analysis of football fans' satisfaction with video assistant refereeing through social identity and argumentative theories
Winand, Mathieu; Schneiders, Christopher; Merten, Sebastian - In: Journal of business research : JBR 136 (2021), pp. 99-109
Persistent link: https://www.econbiz.de/10012663266
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Looking back at an experience through rose-colored glasses
Cowley, Elizabeth - In: Journal of business research : JBR 61 (2008) 10, pp. 1046-1052
Persistent link: https://www.econbiz.de/10003766341
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Auditing program evaluation audits : executive training exercise for assessing management thinking, planning, and actions
Hsu, Chih-hsien; Sakai, Marcia Y. - In: Journal of business research : JBR 62 (2009) 7, pp. 680-689
Persistent link: https://www.econbiz.de/10003861995
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Congruity's role in website attitude formation
Wang, Sijun; Beatty, Sharon E.; Mothersbaugh, David L. - In: Journal of business research : JBR 62 (2009) 6, pp. 609-615
Persistent link: https://www.econbiz.de/10003854663
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Effects of customer feedback level and (in)consistency on new product acceptance in the click-and-mortar context
Yao, Emery; Fang, Ruolian; Dineen, Brian R.; Yao, Xin - In: Journal of business research : JBR 62 (2009) 12, pp. 1281-1288
Persistent link: https://www.econbiz.de/10003900756
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Reflections on discriminant validity : reexamining the bove et al. (2009) findings
Shiu, Edward; Pervan, Simon J.; Bove, Liliana L.; … - In: Journal of business research : JBR 64 (2011) 5, pp. 497-500
Persistent link: https://www.econbiz.de/10008901463
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How US consumers view in-store promotions
Schultz, Don E.; Block, Martin P. - In: Journal of business research : JBR 64 (2011) 1, pp. 51-54
Persistent link: https://www.econbiz.de/10008806346