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Relationship marketing
651
Beziehungsmarketing
649
Consumer behaviour
365
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365
Customer satisfaction
143
Kundenzufriedenheit
143
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Ko, Eunju
8
Balaji, M. S.
7
Kim, Kyung Hoon
7
Roy, Sanjit
6
Gupta, Suraksha
5
McLean, Graeme J.
5
Veloutsou, Cleopatra
5
Agnihotri, Raj
4
Akter, Shahriar
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Babin, Barry J.
4
Chebat, Jean-Charles
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Gustafsson, Anders
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Mandler, Timo
4
Noble, Stephanie M.
4
Sharma, Piyush
4
Valette-Florence, Pierre
4
Wünderlich, Nancy V.
4
Aiello, Gaetano
3
Andreini, Daniela
3
Bartikowski, Boris
3
Black, Iain
3
Cavusgil, Erin
3
Chang, Woojung
3
Colladon, Andrea Fronzetti
3
Diamantopoulos, Adamantios
3
Donthu, Naveen
3
Filieri, Raffaele
3
Garrett, Tony C.
3
Gloor, Peter A.
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Gupta, Shivam
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Harrigan, Paul
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Johnson, Lester W.
3
Kukar-Kinney, Monika
3
Leischnig, Alexander
3
Lervik-Olsen, Line
3
Mattila, Anna S.
3
Naudé, Peter
3
Oghazi, Pejvak
3
Osei-Frimpong, Kofi
3
Pedeliento, Giuseppe
3
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Journal of business research : JBR
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
419
SpringerLink / Bücher
334
International journal of hospitality management
316
The journal of services marketing
225
The journal of business & industrial marketing
216
The service industries journal
192
Journal of the Academy of Marketing Science
176
Journal of strategic marketing
174
International journal of electronic customer relationship management : IJECRM
153
Management communication quarterly : an international journal
152
Journal of marketing
125
International journal of contemporary hospitality management
123
Journal of travel and tourism marketing
119
Journal of hospitality marketing & management
118
Tourism management : research, policies, practice
118
Journal of service research : JSR
117
Journal of retailing
112
Journal of service management
112
The journal of brand management : an international journal
111
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Asia Pacific journal of marketing and logistics
108
European Journal of Marketing
107
Marketing intelligence & planning
107
Journal of Business & Industrial Marketing
105
Psychology & marketing
105
Cogent business & management
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
European journal of marketing : EJM
97
Corporate communications : an international journal
96
Services marketing quarterly
95
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
The international journal of bank marketing : IJBM
86
Journal of marketing management : MM
85
Service business
85
Business horizons
81
International journal of business communication : IJBC ; a publication of the Association of Business Communication
81
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
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ECONIS (ZBW)
676
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1
Understanding online event experience : the importance of communication, engagement and interaction
Kharouf, Husni
;
Biscaia, Rui
;
Garcia-Perez, Alexeis
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 735-746
Persistent link: https://www.econbiz.de/10012417391
Saved in:
2
To agree or not to agree? : a meta-analytical review of strategic consensus and organizational performance
Kellermanns, Franz W.
;
Walter, Jorge
;
Floyd, Steven W.
; …
- In:
Journal of business research : JBR
64
(
2011
)
2
,
pp. 126-133
Persistent link: https://www.econbiz.de/10008839689
Saved in:
3
Communicating responsibility-practicing irresponsibility in CSR advertisements
Perks, Keith J.
;
Farache, Francisca
;
Shukla, Paurav
; …
- In:
Journal of business research : JBR
66
(
2013
)
10
,
pp. 1881-1888
Persistent link: https://www.econbiz.de/10009772341
Saved in:
4
The effect of communication practice on deviance among Korean salespeople : the mediating role of intrinsic motivation
Yoo, Jaewon
;
Flaherty, Karen
;
Frankwick, Gary L.
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1991-1999
Persistent link: https://www.econbiz.de/10010380091
Saved in:
5
Internal communication and prosocial service behaviors of front-line employees : investigating mediating mechanisms
Malhotra, Neeru
;
Ackfeldt, Anna-Lena
;
Stock-Homburg, Ruth
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4132-4139
Persistent link: https://www.econbiz.de/10011553938
Saved in:
6
A multidimensional taxonomy of intra-firm knowledge transfer processes
Spraggon, Martin
;
Bodolica, Virginia
- In:
Journal of business research : JBR
65
(
2012
)
9
,
pp. 1273-1282
Persistent link: https://www.econbiz.de/10009562035
Saved in:
7
Market orientation and communication methods in international strategic alliances
Shin, Jong-kuk
;
Park, Min Sook
;
Ingram, Rhea
- In:
Journal of business research : JBR
65
(
2012
)
11
,
pp. 1606-1611
Persistent link: https://www.econbiz.de/10009681916
Saved in:
8
Facebook users' intentions in risk communication and food-safety issues
Wu, Chih-Wen
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2242-2247
Persistent link: https://www.econbiz.de/10011389309
Saved in:
9
Team faultlines and upward voice in India : the effects of communication and psychological safety
Khan, Nabila
;
Dyaram, Lata
;
Dayaram, Kantha
- In:
Journal of business research : JBR
142
(
2022
),
pp. 540-550
Persistent link: https://www.econbiz.de/10013168414
Saved in:
10
Linguistic elements of conversational human voice in online brand communication : manipulations and perceptions
Liebrecht, Christine
;
Tsaousi, Christina
;
Hooijdonk, …
- In:
Journal of business research : JBR
132
(
2021
),
pp. 124-135
Persistent link: https://www.econbiz.de/10012581572
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