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Service quality and customer switching behavior in China's mobile phone service sector
Liang, Dapeng; Ma, Zhenzhong; Qi, Liyun - In: Journal of business research : JBR 66 (2013) 8, pp. 1161-1167
Persistent link: https://www.econbiz.de/10009756115
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Service quality and customer switching behavior in China's mobile phone service sector
Liang, Dapeng; Ma, Zhenzhong; Qi, Liyun - In: Journal of business research : JBR 66 (2013) 8, pp. 1161-1167
Persistent link: https://www.econbiz.de/10010119592
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Institutional constraints of product innovation in China : evidence from international joint ventures
Ma, Zhenzhong; Yu, Mingyang; Gao, Chongyan; Zhou, Jieru; … - In: Journal of business research : JBR 68 (2015) 5, pp. 949-956
Persistent link: https://www.econbiz.de/10010516651
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The moderated mediating effect of international diversification, technological capability, and market orientation on emerging market firms' new product performance
Wu, Jie; Ma, Zhenzhong; Liu, Zhiyang - In: Journal of business research : JBR 99 (2019), pp. 524-533
Persistent link: https://www.econbiz.de/10012023717
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Relational governance in supplier-buyer relationships : the mediating effects of boundary spanners' interpersonal guanxi in China's B2B market
Dong, Weiwei; Ma, Zhenzhong; Zhou, Xiaoliang - In: Journal of business research : JBR 78 (2017), pp. 332-340
Persistent link: https://www.econbiz.de/10011736406
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How digital platform capabilities improve sustainable innovation performance of firms : the mediating role of open innovation
Wang, Nan; Wan, Jiahao; Ma, Zhenzhong; Zhou, Yan; Chen, Jin - In: Journal of business research : JBR 167 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014383054
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Complements or confounders? : a study of effects of target and non-target features on online fraudulent reviewer detection
Wang, Qiang; Zhang, Wen; Li, Jian; Ma, Zhenzhong - In: Journal of business research : JBR 167 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014383211