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La Londe Conference in Marketing Communications and Consumer Behavior <40, 2013, La Londe-les-Maures>
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ECONIS (ZBW)
2,130
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1
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
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2
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
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3
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
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4
The effect of structural alignment on choice-process satisfaction and preference formation : the moderating role of self-construal
Lee, Byung-Kwan
;
Lee, Wei-Na
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2747-2755
Persistent link: https://www.econbiz.de/10011506856
Saved in:
5
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
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6
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
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7
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
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8
Easy to please or hard to impress : elucidating consumers' innate satisfaction
Pamirleanu, Nadia
;
Chennamaneni, Pavan Rao
;
Krishen, …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1914-1918
Persistent link: https://www.econbiz.de/10011451594
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9
Relationship matters : how relational factos moderate the effects of emotional labor on long-term customer outcomes
Chi, Nai-Wen
;
Chen, Pei-Chi
- In:
Journal of business research : JBR
95
(
2019
),
pp. 277-291
Persistent link: https://www.econbiz.de/10011979954
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10
The critical role of customer forgiveness in successful service recovery
Harrison-Walker, L. Jean
- In:
Journal of business research : JBR
95
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10011980198
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