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Customer satisfaction
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Beziehungsmarketing
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Chebat, Jean-Charles
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Journal of business research : JBR
IZA Discussion Papers
755
Discussion paper series / IZA
662
Journal of retailing and consumer services
423
NBER working paper series
400
International journal of hospitality management
360
MPRA Paper
322
NBER Working Paper
315
Working paper / National Bureau of Economic Research, Inc.
310
IZA Discussion Paper
268
The journal of services marketing
191
CESifo working papers
179
The service industries journal
179
Discussion paper / Centre for Economic Policy Research
175
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
173
Tourism management : research, policies, practice
173
Working paper
167
CEPR Discussion Papers
165
Journal of travel and tourism marketing
165
Economics of education review
160
Journal of hospitality marketing & management
154
CESifo Working Paper
151
International journal of contemporary hospitality management
141
Applied economics
134
Cogent business & management
124
SpringerLink / Bücher
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CESifo Working Paper Series
118
Discussion paper
116
Economics letters
110
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109
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
99
Discussion papers / CEPR
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92
World Bank E-Library Archive
92
Labour economics : official journal of the European Association of Labour Economists
91
Journal of air transport management
90
The TQM journal : the international review of organizational improvement
89
Economic modelling
88
Journal of service research : JSR
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ECONIS (ZBW)
347
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1
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Saved in:
2
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
3
Configurational paths to sponsor satisfaction in crowdfunding
Xu, Bo
;
Zheng, Haichao
;
Xu, Yun
;
Wang, Tao
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 915-927
Persistent link: https://www.econbiz.de/10011436353
Saved in:
4
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
Saved in:
5
The effect of structural alignment on choice-process satisfaction and preference formation : the moderating role of self-construal
Lee, Byung-Kwan
;
Lee, Wei-Na
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2747-2755
Persistent link: https://www.econbiz.de/10011506856
Saved in:
6
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
7
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
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8
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
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9
Easy to please or hard to impress : elucidating consumers' innate satisfaction
Pamirleanu, Nadia
;
Chennamaneni, Pavan Rao
;
Krishen, …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1914-1918
Persistent link: https://www.econbiz.de/10011451594
Saved in:
10
Destination loyalty modeling of the global tourism
Wu, Chih-Wen
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2213-2219
Persistent link: https://www.econbiz.de/10011472178
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