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Assessing the role of involvement as a mediator of allocentrist responses to advertising and normative influence
Wu, Couchen; Jang, Lieching; Chen, Chongi - In: Journal of consumer behaviour : an international … 10 (2011) 5, pp. 255-266
Persistent link: https://www.econbiz.de/10009378685
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Balancing "We" and "I" : self-construal and an alternative approach to seeking uniqueness
Song, Doori; Lee, Joonghwa - In: Journal of consumer behaviour : an international … 12 (2013) 6, pp. 506-516
Persistent link: https://www.econbiz.de/10010230115
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Customer reactions to encountering consecutive service failures
Wu, Cou-chen; Lo, Yu Husan - In: Journal of consumer behaviour : an international … 11 (2012) 3, pp. 217-224
Persistent link: https://www.econbiz.de/10009575353
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Sorry not today : self and temporary consumption denial
Black, Iain R. - In: Journal of consumer behaviour : an international … 10 (2011) 5, pp. 267-278
Persistent link: https://www.econbiz.de/10009378684
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Consumer complaints and recovery through guaranteeing self-service technology
Robertson, Nichola; MacQuilken, Lisa; Kandampully, Jay - In: Journal of consumer behaviour : an international … 11 (2012) 1, pp. 21-30
Persistent link: https://www.econbiz.de/10009508885
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Point of purchase or point of frustration? : consumer frustration tendencies and response in a retail setting
Van Steenburg, Eric; Spears, Nancy; Fabrize, Robert O. - In: Journal of consumer behaviour : an international … 12 (2013) 5, pp. 389-400
Persistent link: https://www.econbiz.de/10010200859
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Antecedents of young adults' materialistic values
Grougiou, Vassilki; Moschis, George P. - In: Journal of consumer behaviour : an international … 14 (2015) 2, pp. 115-126
Persistent link: https://www.econbiz.de/10011294142
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Exploring Chinese consumer repurchasing intention for services : an empirical investigation
Li, Dongjin; An, Shenghui; Yang, Kai - In: Journal of consumer behaviour : an international … 7 (2008) 6, pp. 448-460
Persistent link: https://www.econbiz.de/10003789912
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Service recovery following dysfunktional consumer participation
Hibbert, Sally A.; Piacentini, Narua G.; Hogg, Margaret K. - In: Journal of consumer behaviour : an international … 11 (2012) 4, pp. 329-338
Persistent link: https://www.econbiz.de/10009624505
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Transitory bias as a source of customer dissatisfaction : an exploratory investigation
Trocchia, Philip J.; Luckett, Michael G. - In: Journal of consumer behaviour : an international … 12 (2013) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10009720162