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Enticing for me but unfair to her : can targeted pricing evoke socially conscious behavior?
Wang, Yu; Krishna, Aradhna - In: Journal of consumer psychology : JCP : the official … 22 (2012) 3, pp. 433-442
Persistent link: https://www.econbiz.de/10009580739
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When consumers care about being treated fairly : the interaction of relationship norms and fairness norms
Aggarwal, Pankaj; Larrick, Richard P. - In: Journal of consumer psychology : JCP : the official … 22 (2012) 1, pp. 114-127
Persistent link: https://www.econbiz.de/10009548890
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The effect of justice in the history of loyalty : a study in failure recovery in the retail context
Lopes, Evandro Luiz; Silva, Marcos Antonio da - In: Journal of retailing and consumer services 24 (2015), pp. 110-120
Persistent link: https://www.econbiz.de/10010528597
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Consumers' reaction to fair trade motivated price increases
Campbell, Colin L.; Heinrich, Daniel; Schoenmüller, Verena - In: Journal of retailing and consumer services 24 (2015), pp. 79-84
Persistent link: https://www.econbiz.de/10010528604
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Retail fairness : exploring consumer perceptions of fairness towards retailers' marketing tactics
Bang, Nguyen; Klaus, Philipp - In: Journal of retailing and consumer services 20 (2013) 3, pp. 311-324
Persistent link: https://www.econbiz.de/10009759787
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Please explain why it happened! : How perceived justice and customer involvement affect post co-recovery evaluations : study of Iranian online shoppers
Gohary, Ali; Hamzelu, Bahman; Alizadeh, Hamid - In: Journal of retailing and consumer services 31 (2016), pp. 127-142
Persistent link: https://www.econbiz.de/10011528558
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Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery : an ethnocultural analysis
Gohary, Ali; Hamzelu, Bahman; Pourazizi, Lida; Hanzaee, … - In: Journal of retailing and consumer services 31 (2016), pp. 182-198
Persistent link: https://www.econbiz.de/10011528630
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Reactions of the jilted consumer
Andrews MacLelland, Melinda; Foster, Jamye - In: Journal of retailing and consumer services 22 (2015), pp. 53-60
Persistent link: https://www.econbiz.de/10010468501
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Effects of perceived justice of fair trade organizations on consumers' purchase intention toward fair trade products
Wang, Edward Shih-Tse; Chen, Yu-Chen - In: Journal of retailing and consumer services 50 (2019), pp. 66-72
Persistent link: https://www.econbiz.de/10012114120
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The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food restaurants
Konuk, Faruk Anıl - In: Journal of retailing and consumer services 50 (2019), pp. 103-110
Persistent link: https://www.econbiz.de/10012114143