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Brand value co-creation in the social commerce era : empirical evidence from Iran
Rezaei, Saeid; Hajli, Nick; Ghadamosi, Ayantunji; … - In: Journal of electronic commerce research : JECR 22 (2021) 1, pp. 46-58
Persistent link: https://www.econbiz.de/10012519225
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Measuring the quality of e-service : scale development and initial validation
Swaid, Samar I.; Wigand, Rolf T. - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 13-28
Persistent link: https://www.econbiz.de/10003886450
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Customer behavior model for quality-of-service environments with many service levels
Gluhovsky, Ilya - In: Journal of electronic commerce research : JECR 10 (2009) 1, pp. 29-41
Persistent link: https://www.econbiz.de/10003886453
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Transferring attributes of e-commerce systems into business benefits : a relationship quality perspective
Sun, Heshan - In: Journal of electronic commerce research : JECR 11 (2010) 2, pp. 92-109
Persistent link: https://www.econbiz.de/10008653645
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Exploring service quality dimensions in B2b e-marketplaces
Soledad, Janita, M.; Javier, Miranda, F. - In: Journal of electronic commerce research : JECR 14 (2013) 4, pp. 363-386
Persistent link: https://www.econbiz.de/10010232541
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Online purchase delay : the roles of online consumer experiences
Liao, Tze-hsien; Keng, Ching-jui - In: Journal of electronic commerce research : JECR 15 (2014) 2, pp. 133-149
Persistent link: https://www.econbiz.de/10010378743
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An integrative approach to understanding customer satisfaction with e-service of online stores
Hung, Shin-yuan; Chen, Charlie C.; Huang, Ning-hung - In: Journal of electronic commerce research : JECR 15 (2014) 1, pp. 40-57
Persistent link: https://www.econbiz.de/10010348262
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Tracing topic discussions with the event-driven SIR model for online forums
Woo, Jiyoung; Ha, Sung Ho; Chen, Hsinchun - In: Journal of electronic commerce research : JECR 17 (2016) 2, pp. 169-187
Persistent link: https://www.econbiz.de/10011487684
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Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing; Guo, Xiaolong - In: Journal of electronic commerce research : JECR 17 (2016) 3, pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
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The reliability of online review helpfulness
Wan, Yun; Nakayama, Makoto - In: Journal of electronic commerce research : JECR 15 (2014) 3, pp. 179-189
Persistent link: https://www.econbiz.de/10010424800