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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Confidence"
~subject:"Dienstleistungsqualität"
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Confidence
Dienstleistungsqualität
Consumer behaviour
613
Konsumentenverhalten
613
Beziehungsmarketing
188
Relationship marketing
188
Customer satisfaction
176
Kundenzufriedenheit
176
Service quality
139
Brand management
117
Markenführung
117
Hotel industry
113
Hotellerie
113
Gastronomie
105
Restaurant industry
105
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101
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101
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trust
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166
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Line, Nathaniel D.
5
Mattila, Anna S.
5
Tang, Liang
5
Han, Heesup
4
Miao, Li
4
Baker, Melissa A.
3
Hanks, Lydia
3
Jin, Naehyun Paul
3
Kim, Eojina
3
Lee, Seonjeong
3
Ro, Heejung
3
Amin, Muslim
2
Assaker, Guy
2
Bogicevic, Vanja
2
Bujisic, Milos
2
Cham Tat Huei
2
Chi, Christina Geng-Qing
2
Cobanoglu, Cihan
2
Fan, Alei
2
Goh, Ben
2
Gursoy, Dogan
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Mi Ran
2
Kim, Soon-Ho
2
Knutson, Bonnie J.
2
Law, Rob
2
Lee, Yong-Ki
2
Liu, Matthew Tingchi
2
MacQuilken, Lisa
2
O'Connor, Peter
2
Polonsky, Michael J.
2
Prayag, Girish
2
Qu, Hailin
2
Raab, Carola
2
Rizomyliotis, Ioannis
2
Robertson, Nichola
2
Roy, Sanjit
2
Ryu, Kisang
2
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2
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of hospitality marketing & management
Journal of strategic marketing
Journal of retailing and consumer services
330
International journal of hospitality management
224
Journal of business research : JBR
175
The journal of services marketing
110
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
81
Services marketing quarterly
71
The service industries journal
71
Cogent business & management
66
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
49
Journal of service research : JSR
48
Journal of internet commerce
45
Service business
45
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
44
The international journal of bank marketing : IJBM
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of air transport management
42
Tourism management : research, policies, practice
42
International journal of electronic marketing and retailing : IJEMR
40
International journal of retail & distribution management
35
Journal of service management
35
International journal of business information systems : IJBIS
32
International journal of consumer studies
32
European journal of marketing : EJM
31
Technological forecasting & social change : an international journal
31
International journal of quality and service sciences
30
Journal of Asian finance, economics and business : JAFEB
29
Marketing intelligence & planning
29
Journal of Islamic marketing
28
International journal of services, economics and management
27
Journal of retailing
27
The TQM journal : the international review of organizational improvement
27
International journal of services and operations management
26
Journal of financial services marketing : JFSM
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of service research
25
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ECONIS (ZBW)
166
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166
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1
Exploring
brand
attachment, its determinats and outcomes
Japutra, Arnold
;
Ekinici, Yuksel
;
Simkin, Lyndon
- In:
Journal of strategic marketing
22
(
2014
)
7
,
pp. 616-630
Persistent link: https://www.econbiz.de/10010502957
Saved in:
2
The effects of
brand
hearsay on
brand
trust and
brand
attitudes
Kim, Eun-Jung
;
Kim, Soon-Ho
;
Lee, Yong-Ki
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 765-784
Persistent link: https://www.econbiz.de/10012176688
Saved in:
3
The role of
brand
authenticity in developing
brand
trust
Portal, Sivan
;
Abratt, Russell
;
Bendixen, Michael
- In:
Journal of strategic marketing
27
(
2019
)
8
,
pp. 714-729
Persistent link: https://www.econbiz.de/10012202789
Saved in:
4
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
5
Investigating the impact of customer
brand
identification on hospitality
brand
loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
6
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
7
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
8
Consumer-based
brand
authenticity and
brand
trust in
brand
loyalty in the Korean coffee shop market
Kim, Soon-Ho
;
Kim, Min-Seong
;
Holland, Stephen
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
3
,
pp. 423-446
Persistent link: https://www.econbiz.de/10012483371
Saved in:
9
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
10
An investigation of
brand
experience on
brand
attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
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