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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"Hotel industry"
~subject:"Umweltbewusstsein"
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Dienstleistungsqualität
Hotel industry
Umweltbewusstsein
Consumer behaviour
439
Konsumentenverhalten
439
Beziehungsmarketing
140
Relationship marketing
140
Customer satisfaction
131
Kundenzufriedenheit
131
Service quality
101
Brand management
95
Markenführung
95
Brand image
81
Markenimage
81
Hotellerie
79
Gastronomie
58
Restaurant industry
58
Brand
54
Markenartikel
54
Social Web
49
Social web
49
Internet marketing
45
Online-Marketing
45
Viral marketing
45
Virales Marketing
45
Emotion
44
Online retailing
35
Online-Handel
35
Confidence
31
Vertrauen
31
Beschwerdemanagement
30
Complaint management
30
Marketing management
23
Marketingmanagement
23
Holiday behaviour
22
Urlaubsverhalten
22
trust
22
USA
20
United States
20
Advertising effects
19
Werbewirkung
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Article
169
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169
Aufsatz in Zeitschrift
169
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English
169
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Han, Heesup
5
Jin, Naehyun Paul
3
Khoo-Lattimore, Catheryn
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Prayag, Girish
3
Tanford, Sarah
3
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Chen, Hsiangting Shatina
2
Cobanoglu, Cihan
2
Fan, Alei
2
Fernandes, Teresa
2
Goh, Ben
2
Hung, Kam
2
Kim, Kyungmin
2
Kim, Peter Beomcheol
2
Lee, Myong Jae
2
Lee, Timothy Jeonglyeol
2
Lim, Weng Marc
2
Liu, Chun
2
Lo, Ada
2
Lobo, Antonio
2
Mattila, Anna S.
2
Miao, Li
2
O'Connor, Peter
2
Ouyang, Zhe
2
Park, Jeong-Yeol
2
Polonsky, Michael J.
2
Qu, Hailin
2
Rizomyliotis, Ioannis
2
Ro, Heejung
2
Sreejesh, S.
2
Tang, Liang
2
Tsai, Henry
2
Vocino, Andrea
2
Wang, Yao-Chin
2
Yu, Jongsik
2
Yuan, Jingxue
2
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Journal of hospitality marketing & management
Journal of strategic marketing
International journal of hospitality management
347
Journal of retailing and consumer services
285
Journal of business research : JBR
172
International journal of contemporary hospitality management
133
Journal of travel and tourism marketing
112
The journal of services marketing
109
International journal of consumer studies
76
Services marketing quarterly
71
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
65
The service industries journal
65
Tourism management : research, policies, practice
64
Cogent business & management
62
Asia Pacific journal of marketing and logistics
51
Journal of service research : JSR
48
Psychology & marketing
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of air transport management
39
Service business
39
Business strategy and the environment
37
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
36
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
35
Marketing intelligence & planning
35
Tourism management perspectives : TMP
34
Journal of service management
32
Journal of business ethics : JOBE
31
Journal of hospitality and tourism insights
31
Technological forecasting & social change : an international journal
30
International journal of quality and service sciences
29
Journal of Islamic marketing
29
The international journal of bank marketing : IJBM
29
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
26
The TQM journal : the international review of organizational improvement
26
European journal of marketing : EJM
24
Total quality management & business excellence
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
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ECONIS (ZBW)
169
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169
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1
The role demographics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy
Lee, Seung Hyun
;
Bai, Billy
;
Murphy, Kevin
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 569-588
Persistent link: https://www.econbiz.de/10009621103
Saved in:
2
Effects of
brand
personality, self-congruity and functional congruity on hotel
brand
loyalty
Sop, Serhat Adem
;
Kozak, Nazmi
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 926-956
Persistent link: https://www.econbiz.de/10012176754
Saved in:
3
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
4
Antecedents and outcomes of lifestyle hotel
brand
attachment and love : the case of Gen Y
Liu, Chyong-Ru
;
Wang, Yao-Chin
;
Chiu, Tsui-Hua
;
Chen, …
- In:
Journal of hospitality marketing & management
27
(
2018
)
3
,
pp. 281-298
Persistent link: https://www.econbiz.de/10011880412
Saved in:
5
Hotel
brand
personality and
brand
loyalty : an affective, conative and behavioral perspective
Li, Xiangping
;
Yen, Chih-Lun
;
Liu, Tingting
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
Saved in:
6
Signaling effects of branded amenities on customer-based
brand
equity
Kim, Eun Joo
;
Baloglu, Seyhmus
;
Henthorne, Tony L.
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 508-527
Persistent link: https://www.econbiz.de/10012549273
Saved in:
7
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
8
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
9
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
10
Validating a multidimensional perspective of relationship marketing on
brand
attachment, customer loyalty and purchase intentions : a serial mediation model
Ahmad, Bilal
;
Akbar, Muhammad Imad Ud Din
- In:
Journal of strategic marketing
31
(
2023
)
3
,
pp. 669-692
Persistent link: https://www.econbiz.de/10014304946
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