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~isPartOf:"Journal of hospitality marketing & management"
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Beziehungsmarketing
115
Relationship marketing
115
Consumer behaviour
82
Konsumentenverhalten
82
Customer satisfaction
66
Kundenzufriedenheit
66
Dienstleistungsqualität
56
Service quality
56
Hotel industry
46
Hotellerie
46
Confidence
27
Vertrauen
27
Brand management
23
Markenführung
23
Gastronomie
22
Restaurant industry
22
Brand image
19
Markenimage
19
Viral marketing
19
Virales Marketing
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trust
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Social Web
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Social web
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customer loyalty
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loyalty
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Beschwerdemanagement
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Complaint management
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Gastgewerbe
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Hospital
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Hospitality industry
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Krankenhaus
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Brand
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Markenartikel
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satisfaction
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Customer integration
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Emotion
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Holiday behaviour
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Internet marketing
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Kundenintegration
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Ramkissoon, Haywantee
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Jin, Naehyun Paul
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Lee, Seonjeong
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Line, Nathaniel D.
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Mattila, Anna S.
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O'Connor, Peter
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Okumus, Fevzi
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Prentice, Catherine
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Tang, Liang
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Assaker, Guy
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Baloglu, Seyhmus
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Bilgihan, Anil
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Busser, James A.
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Gil Saura, Irene
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Goh, Ben
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Kim, Jungsun
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Lim, Weng Marc
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Qu, Hailin
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Raab, Carola
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Journal of hospitality marketing & management
Industrial marketing management : the international journal for industrial and high-tech firms
1,347
Journal of business research : JBR
1,045
Journal of retailing and consumer services
702
The journal of business & industrial marketing
519
SpringerLink / Bücher
518
International journal of production economics
492
International journal of production research
355
International journal of hospitality management
339
European journal of operational research : EJOR
272
The service industries journal
247
The journal of services marketing
244
Journal of the Academy of Marketing Science
235
Journal of business-to-business marketing
219
Gabler Edition Wissenschaft
200
Journal of strategic marketing
197
Journal of marketing
189
Management science : journal of the Institute for Operations Research and the Management Sciences
185
The journal of personal selling & sales management : JPSSM
182
Journal of business ethics : JOBE
181
Journal of economic behavior & organization : JEBO
179
Journal of purchasing and supply management
165
CESifo working papers
160
International journal of electronic customer relationship management : IJECRM
158
Discussion paper series / IZA
157
Cogent business & management
152
European journal of marketing : EJM
146
Asia Pacific journal of marketing and logistics
145
Psychology & marketing
145
Discussion paper / Centre for Economic Policy Research
144
International journal of contemporary hospitality management
144
Journal of retailing
142
Tourism management : research, policies, practice
141
Working paper / National Bureau of Economic Research, Inc.
141
Journal of travel and tourism marketing
135
The journal of product & brand management
135
NBER working paper series
134
Journal of service research : JSR
131
Marketing intelligence & planning
130
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
128
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ECONIS (ZBW)
134
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1
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
2
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
Saved in:
3
Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman
;
Agbemabiese, George Cudjoe
;
Kodua, Prince
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
Saved in:
4
The influence of trust on repeat tourism : the Mauritian case study
Sannassee, Raja Vinesh
;
Seetanah, Boopendra
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 770-789
Persistent link: https://www.econbiz.de/10011433710
Saved in:
5
The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants
Jin, Naeyhun
;
Line, Nathaniel D.
;
Merkebu, Jerusalem
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 523-546
Persistent link: https://www.econbiz.de/10011577818
Saved in:
6
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
7
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni
;
Sekhon, Harjit
;
Fazal-e-Hasan, Syed
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 240-262
Persistent link: https://www.econbiz.de/10012176610
Saved in:
8
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
9
Investigating the impact of customer brand identification on hospitality brand loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
10
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
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