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Determinants of intention to revisit in hospitality industry : a cross-cultural study based on GLOBE Project
Nazarian, Alireza; Shabankareh, Mohammadjavad; … - In: Journal of international consumer marketing 36 (2024) 1, pp. 62-79
Persistent link: https://www.econbiz.de/10014515015
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Exploring the role of IND-COL as a moderator in the comprehensive service evaluation model
Sharma, Piyush; Chen, Ivy S. N.; Luk, Sherriff T. K. - In: Journal of international consumer marketing 24 (2012) 1/2, pp. 129-142
Persistent link: https://www.econbiz.de/10009545340
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Consumer perceptions of service convenience in hedonic and utilitarian retail settings in China
Wong, Amy - In: Journal of international consumer marketing 33 (2021) 4, pp. 452-470
Persistent link: https://www.econbiz.de/10012607778
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Understanding antecedents of consumer loyalty toward an emerging country's telecommunications companies
Henao Colorado, Laura Cristina; Tavera Mesías, Juan … - In: Journal of international consumer marketing 34 (2022) 3, pp. 270-297
Persistent link: https://www.econbiz.de/10013361416
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Impact of Internet usage comfort and Internet technical comfort on online shopping and online banking
Akhter, Syed H. - In: Journal of international consumer marketing 27 (2015) 3, pp. 207-219
Persistent link: https://www.econbiz.de/10011306311
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Linking perceived service quality to relational outcomes in a Chinese context
Tam, Jackie L. M. - In: Journal of international consumer marketing 24 (2012) 1/2, pp. 7-23
Persistent link: https://www.econbiz.de/10009545384
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Examining uncertainty avoidance, relationship quality, and customer loyalty in two cultures
Ndubisi, Nelson Oly; Malhotra, Naresh K.; Ulas, Dilber; … - In: Journal of international consumer marketing 24 (2012) 5, pp. 320-337
Persistent link: https://www.econbiz.de/10009778699
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An investigation of customers' recovery expectations after service failure : evidence from e-commerce settings at different stages of maturity
Azemi, Yllka; Kini, Ranjan - In: Journal of international consumer marketing 34 (2022) 5, pp. 537-551
Persistent link: https://www.econbiz.de/10013465897
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Arts consumption, customer satisfaction and personal well-being : a study of performing arts in Hong Kong
Siu, Noel Yee-Man; Kwan, Ho-Yan; Zhang, Tracy Jun-Feng; … - In: Journal of international consumer marketing 28 (2016) 2, pp. 77-91
Persistent link: https://www.econbiz.de/10011459992
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Integrating satisfaction and cultural background in the customer journey : a method development and test
Salles Canfield, Daniel de; Basso, Kenny - In: Journal of international consumer marketing 29 (2017) 2, pp. 104-117
Persistent link: https://www.econbiz.de/10011690505