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~isPartOf:"Journal of internet commerce"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
177
Konsumentenverhalten
177
Online retailing
85
Online-Handel
85
E-commerce
55
Electronic Commerce
55
Internet marketing
52
Online-Marketing
52
Social Web
45
Social web
45
Beziehungsmarketing
31
Relationship marketing
31
Confidence
26
Vertrauen
26
Innovation adoption
25
Innovationsakzeptanz
25
Customer satisfaction
23
Kundenzufriedenheit
23
Viral marketing
23
Virales Marketing
23
Website
22
Brand management
20
Markenführung
20
Service quality
20
Internet
18
India
16
Indien
16
Mobile Business
15
Mobile business
15
trust
14
online shopping
13
Brand image
12
Markenimage
12
social media
12
Einzelhandel
11
Retail trade
11
USA
11
United States
11
e-commerce
11
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20
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English
20
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Abdullah, A. B. M.
1
Ahmad, Asad
1
Alarcón-del-Amo, María-del-Carmen
1
Balasubramanian, Sreejith
1
Bhatnagar, Amit
1
Chawla, Deepak
1
Chi, Ting
1
Constantinides, Efthymios
1
Dhaigude, Soma Amol
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Gajjar, Hasmukh
1
Ghose, Sanjoy
1
Ghosh, Tathagata
1
Haug, James C.
1
Huckabee, Allen
1
Jackson, Jonathan E.
1
Jain, Nikunj Kumar
1
Keskar, Mugdha Y.
1
Khan, Mohammed Naved
1
Kumar, Rajiv
1
Lorenzo-Romero, Carlota
1
Meng, Juan
1
Mohan, Bijuna C.
1
Mummalaneni, Venkatapparao
1
Murad, Md. Wahid
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Pandey, Neeraj
1
Pandey, Shweta
1
Pavur, Robert J.
1
Rahman, Obaidur
1
Rasool, Aaleya
1
Rodrigues, Gwendolyn
1
Sachan, Amit
1
Sadh, Ashish
1
Saha, Swapan Kumar
1
Sarabdeen, Jawahitha
1
Sebastianelli, Rose
1
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Published in...
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Journal of internet commerce
Journal of retailing and consumer services
234
International journal of hospitality management
193
Journal of business research : JBR
121
The journal of services marketing
107
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
Journal of travel and tourism marketing
66
Services marketing quarterly
66
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Journal of air transport management
39
Service business
36
Tourism management : research, policies, practice
33
Asia Pacific journal of marketing and logistics
32
Journal of service management
32
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
Psychology & marketing
27
International journal of services and operations management
26
The TQM journal : the international review of organizational improvement
26
International journal of services, economics and management
25
Journal of service research
25
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of Asian finance, economics and business : JAFEB
19
Quality management journal : QMJ
19
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
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ECONIS (ZBW)
20
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20
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1
Relational dynamics between customer engagement,
brand
experience, and customer loyalty : an empirical investigation
Rasool, Aaleya
;
Shah, Farooq Ahmad
;
Tanveer, Muhammad
- In:
Journal of internet commerce
20
(
2021
)
3
,
pp. 273-292
Persistent link: https://www.econbiz.de/10012549662
Saved in:
2
A conceptual framework for measuring e-fulfillment dimensions : a consumer perspective
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
; …
- In:
Journal of internet commerce
14
(
2015
)
3
,
pp. 363-383
Persistent link: https://www.econbiz.de/10011432437
Saved in:
3
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
4
Web aesthetics effects on user decisions : impact of exposure length on website quality perceptions and buying intentions
Lorenzo-Romero, Carlota
;
Constantinides, Efthymios
; …
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 76-105
Persistent link: https://www.econbiz.de/10010248483
Saved in:
5
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
6
Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Kumar, Rajiv
;
Sachan, Amit
;
Dutta, Tanusree
- In:
Journal of internet commerce
19
(
2020
)
4
,
pp. 466-494
Persistent link: https://www.econbiz.de/10012312287
Saved in:
7
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
8
Internet banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
Saved in:
9
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
10
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
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