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Consumer behaviour
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Market research
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Dhar, Ravi
11
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8
Gijsbrechts, Els
7
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6
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Hung, Iris W.
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Jong, Martijn G. de
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Krishna, Aradhna
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Levav, Jonathan
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3
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Journal of marketing research : JMR
Journal of business research : JBR
2,677
Journal of retailing and consumer services
2,184
International journal of hospitality management
1,661
NBER working paper series
835
International journal of consumer studies
784
Zi you zhong guo zhi gong ye
764
SpringerLink / Bücher
758
Working paper / National Bureau of Economic Research, Inc.
755
Psychology & marketing
724
Journal of business ethics : JOBE
707
International journal of contemporary hospitality management
702
Tourism management : research, policies, practice
681
The service industries journal
662
NBER Working Paper
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
598
Industrial marketing management : the international journal for industrial and high-tech firms
596
European Journal of Marketing
579
Journal of travel and tourism marketing
502
Cogent business & management
500
Management science : journal of the Institute for Operations Research and the Management Sciences
484
Asia Pacific journal of marketing and logistics
478
The journal of services marketing
460
Journal of Services Marketing
451
The journal of brand management : an international journal
451
Journal of Consumer Marketing
448
European journal of marketing : EJM
447
Journal of hospitality marketing & management
434
The journal of product & brand management
431
Journal of the Academy of Marketing Science
427
Journal of marketing management : MM
406
Journal of marketing
400
Discussion paper series / IZA
396
Technological forecasting & social change : an international journal
385
Journal of retailing
381
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
364
Marketing intelligence & planning
359
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
353
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
352
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
352
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ECONIS (ZBW)
404
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1
Frontline problem-solving effectiveness : a dynamic analysis of verbal and nonverbal cues
Marinova, Detelina
;
Singh, Sunil K.
;
Singh, Jagdip
- In:
Journal of marketing research : JMR
55
(
2018
)
2
,
pp. 178-192
Persistent link: https://www.econbiz.de/10011844990
Saved in:
2
Agglomeration as a driver of the volume of electronic word of mouth in the restaurant industry
Liu, Angela Xia
;
Steenkamp, Jan-Benedict E. M.
;
Zhang, Jurui
- In:
Journal of marketing research : JMR
55
(
2018
)
4
,
pp. 507-523
Persistent link: https://www.econbiz.de/10011912729
Saved in:
3
Modeling heterogeneity in the satisfaction, loyalty intention, and shareholder value linkage : a cross-industry analysis at the customer and firm levels
Larivière, Bart
;
Keiningham, Timothy
;
Aksoy, Lerzan
; …
- In:
Journal of marketing research : JMR
53
(
2016
)
1
,
pp. 91-109
Persistent link: https://www.econbiz.de/10011450384
Saved in:
4
Just give me another chance: the strategies for brand recovery from a bad first impression
Muthukrishnan, A. V.
;
Chattopadhyay, Amitava
- In:
Journal of marketing research : JMR
44
(
2007
)
2
,
pp. 334-345
Persistent link: https://www.econbiz.de/10003486955
Saved in:
5
Learning from a service guarantee quasi experiment
Chen, Xinlei
;
John, George
;
Hays, Julie M.
;
Hill, Arthur V.
- In:
Journal of marketing research : JMR
46
(
2009
)
5
,
pp. 584-596
Persistent link: https://www.econbiz.de/10003896183
Saved in:
6
Shaping customer satisfaction through self-awareness cues
Pham, Michel T.
;
Goukens, Caroline
;
Lehmann, Donald R.
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
5
,
pp. 920-932
Persistent link: https://www.econbiz.de/10008666367
Saved in:
7
A model of consumer learning for service quality and usage
Iyengar, Raghuram
;
Ansari, Asim
;
Gupta, Sunil
- In:
Journal of marketing research : JMR
44
(
2007
)
4
,
pp. 529-544
Persistent link: https://www.econbiz.de/10003569454
Saved in:
8
Self-threat and product failure : how internal attributions of blame affect consumer complaining behavior
Dunn, Lea
;
Dahl, Darren W.
- In:
Journal of marketing research : JMR
49
(
2012
)
5
,
pp. 670-681
Persistent link: https://www.econbiz.de/10009659295
Saved in:
9
Customer satisfaction heterogeneity and shareholder value
Grewal, Rajdeep
;
Chandrashekaran, Murali
;
Citrin, Alka V.
- In:
Journal of marketing research : JMR
47
(
2010
)
4
,
pp. 612-626
Persistent link: https://www.econbiz.de/10009234932
Saved in:
10
The psychology of decisions to abandon waits for service
Janakiraman, Narayan
;
Meyer, Robert J.
;
Hoch, Stephen J.
- In:
Journal of marketing research : JMR
48
(
2011
)
6
,
pp. 970-984
Persistent link: https://www.econbiz.de/10010217424
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