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Business process management
66
Prozessmanagement
66
Lieferkette
17
Supply chain
17
USA
16
United States
16
Dienstleistungssektor
12
Service industry
12
Quality management
9
Qualitätsmanagement
9
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8
Unternehmenserfolg
8
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7
Produktionswirtschaft
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Digitalisierung
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71
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75
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75
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76
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Bendoly, Elliot
4
Browning, Tyson R.
3
Swink, Morgan
3
Apte, Uday M.
2
Boyer, Kenneth Duncan
2
Ding, Xin
2
Gray, John V.
2
Heineke, Janelle
2
Hitt, Michael A.
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Holweg, Matthias
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Malhotra, Manoj K.
2
McFadden, Kathleen L.
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Meredith, Jack R.
2
Nair, Anand
2
Oliva, Rogelio
2
Pilkington, Alan
2
Roth, Aleda V.
2
Singhal, Jaya
2
Singhal, Kalyan
2
Tangpong, Chanchai
2
Voss, Christopher A.
2
Wagner, Stephan M.
2
Ahire, Sanjay L.
1
Akcali, Elif
1
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Bavafa, Hessam
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Boyer, Kenneth K.
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1
Cheng, T. C. E.
1
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1
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1
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Journal of operations management
International journal of production research
421
Business process management journal
332
SpringerLink / Bücher
299
The service industries journal
284
International journal of production economics
187
International journal of business process integration and management : IJBPIM
162
Journal of business research : JBR
119
International journal of productivity and quality management : IJPQM
115
European journal of operational research : EJOR
104
Information systems and e-business management : ISeB
103
Industrial marketing management : the international journal for industrial and high-tech firms
95
International journal of business information systems : IJBIS
93
HMD : Praxis der Wirtschaftsinformatik
89
The journal of services marketing
88
Manufacturing & service operations management : M & SOM
82
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
81
Springer eBook Collection
79
International journal of services and operations management
74
International journal of quality & reliability management
73
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
71
Service business
67
International journal of services technology and management
66
The TQM journal : the international review of organizational improvement
64
Journal of service management
63
Lecture notes in business information processing : LNBIP
63
Europäische Hochschulschriften / 5
59
Gabler Edition Wissenschaft
59
International journal of process management and benchmarking : IJPMB
57
Journal of industrial engineering and management : JIEM
57
NBER working paper series
56
Business Process Management Journal
55
IEEE transactions on engineering management : EM
55
Journal of retailing and consumer services
55
Total quality management & business excellence
55
Production and operations management : an international journal of the Production and Operations Management Society
54
Journal of service research : JSR
53
International journal of six sigma and competitive advantage : IJSSCA
51
Springer eBook Collection / Business and Economics
49
Working paper
49
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ECONIS (ZBW)
76
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1
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10
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76
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1
Process innovativeness in technology services organizations: roles of differentiation strategy, operational autonomy and risk-taking propensity
Das, Sidhartha R.
;
Joshi, Maheshkumar P.
- In:
Journal of operations management
25
(
2007
)
3
,
pp. 643-660
Persistent link: https://www.econbiz.de/10003455829
Saved in:
2
The emergence of service operations management as an academic discipline
Heineke, Janelle
;
Davis, Mark M.
- In:
Journal of operations management
25
(
2007
)
2
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003443468
Saved in:
3
A history of research in service operations: what's the big idea?
Chase, Richard B.
;
Apte, Uday M.
- In:
Journal of operations management
25
(
2007
)
2
,
pp. 375-386
Persistent link: https://www.econbiz.de/10003443472
Saved in:
4
Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott
;
Santos, Rebecca Pires dos
- In:
Journal of operations management
69
(
2023
)
6
,
pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
Saved in:
5
Examining pathways to safety and financial performance in hospitals : a study of
lean
in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
6
Editorial: Empirical elephants : why multiple methods are essential to quality research in operations and supply chain management
Boyer, Kenneth Duncan
;
Swink, Morgan
- In:
Journal of operations management
26
(
2008
)
3
,
pp. 338-344
Persistent link: https://www.econbiz.de/10003716166
Saved in:
7
Editorial: Empirical elephants : why multiple methods are essential to quality research in operations and supply chain management ; response and comments
Singhal, Vinod
;
Flynn, Barbara B.
;
Ward, Peter T.
; …
- In:
Journal of operations management
26
(
2008
)
3
,
pp. 345-348
Persistent link: https://www.econbiz.de/10003716178
Saved in:
8
Contingency research in operations management practices
Sousa, Rui
;
Voss, Christopher A.
- In:
Journal of operations management
26
(
2008
)
6
,
pp. 697-713
Persistent link: https://www.econbiz.de/10003771799
Saved in:
9
Supply chain risk identification with value-focused process engineering
Neiger, Dina
;
Rotaru, Kristian
;
Churilov, Leonid
- In:
Journal of operations management
27
(
2009
)
2
,
pp. 154-168
Persistent link: https://www.econbiz.de/10003834223
Saved in:
10
Reconceptualizing the effects of
lean
on production costs with evidence from the F-22 program
Browning, Tyson R.
;
Heath, Ralph D.
- In:
Journal of operations management
27
(
2009
)
1
,
pp. 23-44
Persistent link: https://www.econbiz.de/10003808989
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