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Relationship marketing
108
Beziehungsmarketing
107
Consumer behaviour
72
Konsumentenverhalten
72
Einzelhandel
51
Retail trade
51
Customer satisfaction
25
Kundenzufriedenheit
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Distribution channel
18
Vertriebsweg
18
Dienstleistungsqualität
17
Service quality
17
Online retailing
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Online-Handel
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11
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Electronic Commerce
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Customer experience
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Brand image
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Kundenbindungsprogramm
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Lieferantenmanagement
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Grewal, Dhruv
10
Noble, Stephanie M.
5
Pauwels, Koen
4
Verhoef, Peter C.
4
Blut, Markus
3
Brown, James R.
3
Cronin, J. J.
3
Dant, Rajiv P.
3
Evanschitzky, Heiner
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Farris, Paul W.
3
Hult, G. Tomas M.
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Kumar, V.
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Nordfält, Jens
3
Roggeveen, Anne L.
3
Ruyter, Ko de
3
Ailawadi, Kusum L.
2
Biswas, Dipayan
2
Calantone, Roger J.
2
Chen, Jialie
2
Fuchs, Christoph
2
Fumagalli, Elena
2
Gangwar, Manish
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Guha, Abhijit
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Gustafsson, Anders
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Herhausen, Dennis
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Langerak, Fred
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Mittal, Vikas
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Reinartz, Werner J.
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Soysal, Gonca
2
Tsiros, Michael
2
Van Osselaer, Stijn M. J.
2
Wang, Jeff Jianfeng
2
Wetzels, Martin
2
Zablah, Alex R.
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Journal of retailing
SpringerLink / Bücher
1,190
Journal of business research : JBR
793
Journal of retailing and consumer services
609
Industrial marketing management : the international journal for industrial and high-tech firms
527
European journal of operational research : EJOR
413
Springer eBook Collection
312
International journal of hospitality management
305
International Journal of Physical Distribution & Logistics Management
286
International journal of production research
285
Gabler Edition Wissenschaft
281
Europäische Hochschulschriften / 5
279
International journal of production economics
264
Springer eBook Collection / Business and Economics
251
Transportation research / E : an international journal
244
The journal of business & industrial marketing
240
The journal of services marketing
227
Journal of the Academy of Marketing Science
224
Journal of strategic marketing
199
International journal of logistics : research and applications
197
The service industries journal
195
Journal of marketing
189
Logistics
167
European journal of marketing : EJM
166
International journal of electronic customer relationship management : IJECRM
158
Lehrbuch
155
Journal of marketing management : MM
149
Marketing intelligence & planning
148
International journal of logistics systems and management
141
Asia Pacific journal of marketing and logistics
134
Research
134
Psychology & marketing
132
International journal of contemporary hospitality management
128
Journal of travel and tourism marketing
125
The international journal of logistics management
120
The journal of product & brand management
120
European Journal of Marketing
119
Journal of hospitality marketing & management
119
Tourism management : research, policies, practice
119
Journal of service research : JSR
118
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ECONIS (ZBW)
120
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120
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1
Creating ultimate customer loyalty through loyalty conviction and customer-company identification
Wolter, Jeremy S.
;
Bock, Dora
;
Smith, Jeffery S.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011790705
Saved in:
2
Culture and the consumer journey
Shavitt, Sharon
;
Barnes, Aaron J.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 40-54
Persistent link: https://www.econbiz.de/10012295806
Saved in:
3
How retailer and competitor decisions drive the long-term effectiveness of manufacturer promotions for fast moving consumer goods
Pauwels, Koen
- In:
Journal of retailing
83
(
2007
)
3
,
pp. 297-308
Persistent link: https://www.econbiz.de/10003517343
Saved in:
4
Managing multi- and omni-channel distribution : metrics and research directions
Ailawadi, Kusum L.
;
Farris, Paul W.
- In:
Journal of retailing
93
(
2017
)
1
,
pp. 120-135
Persistent link: https://www.econbiz.de/10011704707
Saved in:
5
The role of marketing channels in supply chain management
Kozlenkova, Irina V.
;
Hult, G. Tomas M.
;
Lund, Donald J.
; …
- In:
Journal of retailing
91
(
2015
)
4
,
pp. 586-609
Persistent link: https://www.econbiz.de/10011422438
Saved in:
6
Cross-buying in retailing: drivers and consequences
Kumar, V.
;
George, Morris
;
Pancras, Joseph
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 15-27
Persistent link: https://www.econbiz.de/10003732227
Saved in:
7
Global media, local metaphor: television shopping and marketing-as-relationship in America, Japan, and Taiwan
Warden, Clyde A.
;
Huang, Stephen Chi-Tsun
;
Liu, Tsung-Chi
; …
- In:
Journal of retailing
84
(
2008
)
1
,
pp. 119-129
Persistent link: https://www.econbiz.de/10003732255
Saved in:
8
Strategies to offset performance failures : the role of brand equity
Brady, Michael K.
;
Cronin, J. J.
;
Fox, Gavin L.
;
Roehm, …
- In:
Journal of retailing
84
(
2008
)
2
,
pp. 151-164
Persistent link: https://www.econbiz.de/10003744296
Saved in:
9
Customer complaining : the role of tie strenght and information control
Mittal, Vikas
;
Huppertz, John W.
;
Khare, Adwait
- In:
Journal of retailing
84
(
2008
)
2
,
pp. 195-204
Persistent link: https://www.econbiz.de/10003744326
Saved in:
10
Customer experience management in retailing : an organizing framework
Grewal, Dhruv
;
Levy, Michael
;
Kumar, V.
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10003834467
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