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Competing through service: insights from service-dominant logic
Lusch, Robert F.; Vargo, Stephen L.; O'Brien, Matthew - In: Journal of retailing 83 (2007) 1, pp. 5-18
Persistent link: https://www.econbiz.de/10003438193
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Competing through service: Insights from service-dominant logic
Lusch, Robert F.; Vargo, Stephen L.; O’Brien, Matthew - In: Journal of retailing 83 (2007) 1, pp. 5-18
Persistent link: https://www.econbiz.de/10007599012
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Channel conflict : its impact on retailer operating performance
Lusch, Robert F. - In: Journal of retailing 52 (1976) 2, pp. 3-12,89-90
Persistent link: https://www.econbiz.de/10002419210
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Market selection decisions for department stores
Ingene, Charles A.; Lusch, Robert F. - In: Journal of retailing 56 (1980) 3, pp. 21-40
Persistent link: https://www.econbiz.de/10003161707
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An exploratory analysis of the correlates of labor productivity in retailing
Lusch, Robert F.; Moon, Soo Young - In: Journal of retailing 60 (1984) 3, pp. 37-61
Persistent link: https://www.econbiz.de/10002419231
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The critical role of trust in obtaining retailer support for a supplier's strategic organizational change
Lusch, Robert F.; O'Brien, Matthew; Sindhav, Birud - In: Journal of retailing 79 (2003) 4, pp. 249-258
Persistent link: https://www.econbiz.de/10006611828
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Power and Relationship Commitment: Their Impact on Marketing Channel Member Performance
Brown, James R.; Lusch, Robert F.; Nicholson, Carolyn Y. - In: Journal of retailing 71 (1995) 4, pp. 363-392
Persistent link: https://www.econbiz.de/10006635481