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Consumer behaviour
7
Konsumentenverhalten
7
Meta-Analyse
7
Meta-analysis
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Customer satisfaction
4
Einzelhandel
4
Kundenzufriedenheit
4
Online retailing
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Online-Handel
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Retail trade
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Beziehungsmarketing
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Dienstleistungsqualität
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Online shopping
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Personalisierung
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Blut, Markus
11
Evanschitzky, Heiner
4
Brock, Christian
3
Backhaus, Christof
2
Ahlert, Dieter
1
Beatty, Sharon E.
1
Chowdhry, Nivritiv
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El-Manstrly, Dahlia
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Floh, Arne
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Ghiassaleh, Arezou
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Grewal, Dhruv
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Guha, Abhijit
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Herhausen, Dennis
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Heußler, Tobias
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Iyer, Gopalkrishnan R.
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Jannach, Dietmar
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Jugovac, Michael
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Köcher, Sören
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Mittal, Vikas
1
Nagengast, Liane
1
Rudolph, Thomas
1
Teller, Christoph
1
Wang, Cheng
1
Woisetschläger, David
1
Woisetschläger, David M.
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Wünderlich, Nancy V.
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Journal of retailing
Journal of the Academy of Marketing Science
6
Journal of service research : JSR
5
Marketing-Arbeitspapiere
5
SpringerLink / Bücher
5
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
4
"Das ist gar kein Modell!" : unterschiedliche Modelle und Modellierungen in Betriebswirtschaftslehre und Ingenieurwissenschaften
3
International Marketing Review
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International marketing review
3
Journal of business economics : JBE
3
Journal of business research : JBR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Marketing : ZFP ; journal of research and management
3
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
3
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
3
Betriebswirtschaftliche Abhandlungen
2
Die Betriebswirtschaft : DBW
2
European Journal of Marketing
2
Exzellentes Sponsoring : innovative Ansätze und Best Practices für das Markenmanagement
2
Gabler Edition Wissenschaft
2
Gabler Research
2
Handbuch Produktmanagement : Strategieentwicklung - Produktplanung - Organisation - Kontrolle
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Innovationen im sektoralen Marketing : Festschrift zum 60. Geburtstag von Fritz Scheuch ; mit 15 Tabellen
2
Journal of business market management : jbm
2
Journal of international marketing
2
Konsumentenvertrauen : Konzepte und Anwendungen für ein nachhaltiges Kundenbindungsmanagement
2
Lehrbuch
2
Management international review : mir ; journal of international business
2
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
2
Marketing letters : a journal of research in marketing
2
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
2
Methoden und Strategien
2
Planung in kleinen und mittleren Unternehmen
2
Psychology & marketing
2
Qualitative Marktforschung : Konzepte - Methoden - Analysen
2
Reihe Wirtschaftswissenschaften
2
Retailing in the 21st century : current and future trends
2
Schriftenreihe des Assistentenverbandes der Wirtschaftsuniversität Wien
2
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ECONIS (ZBW)
11
OLC EcoSci
1
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1
E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Saved in:
2
What to expect after the honeymoon : testing a lifecycle theory of franchise relationships
Blut, Markus
;
Backhaus, Christof
;
Heußler, Tobias
; …
- In:
Journal of retailing
87
(
2011
)
3
,
pp. 306-319
Persistent link: https://www.econbiz.de/10009380015
Saved in:
3
E-service quality : a meta-analytic review
Blut, Markus
;
Chowdhry, Nivritiv
;
Mittal, Vikas
;
Brock, …
- In:
Journal of retailing
91
(
2015
)
4
,
pp. 679-700
Persistent link: https://www.econbiz.de/10011422466
Saved in:
4
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
5
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
6
Consequences of perceived crowding : a meta-analytical perspective
Blut, Markus
;
Iyer, Gopalkrishnan R.
- In:
Journal of retailing
96
(
2020
)
3
,
pp. 362-382
Persistent link: https://www.econbiz.de/10012420852
Saved in:
7
Testing retail marketing-mix effects on patronage : a meta-analysis
Blut, Markus
;
Teller, Christoph
;
Floh, Arne
- In:
Journal of retailing
94
(
2018
)
2
,
pp. 113-135
Persistent link: https://www.econbiz.de/10011881392
Saved in:
8
What to Expect After the Honeymoon: Testing a Lifecycle Theory of Franchise Relationships
Blut, Markus
;
Backhaus, Christof
;
Heussler, Tobias
; …
- In:
Journal of retailing
87
(
2011
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10009333091
Saved in:
9
Testing the performance of online recommendation agents : a meta-analysis
Blut, Markus
;
Ghiassaleh, Arezou
;
Wang, Cheng
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 440-459
Persistent link: https://www.econbiz.de/10014461662
Saved in:
10
Should online retailers emphasize efficiency or experience? : first insights on the evolution and heterogeneity of website attributes
El-Manstrly, Dahlia
;
Herhausen, Dennis
;
Guha, Abhijit
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 274-292
Persistent link: https://www.econbiz.de/10015065218
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