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Resilienz im Einzelhandel
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Einzelhandel
323
Retail trade
264
Consumer behaviour
137
Konsumentenverhalten
137
Beziehungsmarketing
50
Relationship marketing
50
Retailing
38
Distribution channel
37
Vertriebsweg
37
Online retailing
36
Online-Handel
36
Brand management
28
E-commerce
28
Electronic Commerce
28
Markenführung
28
Vereinigte Staaten
27
Salespeople
24
Verkaufspersonal
24
Ladengestaltung
23
Store design
23
Preismanagement
21
Pricing strategy
21
Brand
19
Customer satisfaction
19
Kundenzufriedenheit
19
Marketing management
19
Marketingmanagement
19
Markenartikel
18
Einzelhandelspreis
14
Food retailing
14
Handelsmarke
14
Lebensmitteleinzelhandel
14
Retail price
14
Store brand
14
Dienstleistungsqualität
13
Sales promotion
13
Service quality
13
Verkaufsförderung
13
Brand image
11
Markenimage
11
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Undetermined
141
Free
6
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Article
325
Book / Working Paper
10
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Article in journal
275
Aufsatz in Zeitschrift
275
Collection of articles of several authors
7
Sammelwerk
7
Aufsatzsammlung
3
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English
277
Undetermined
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Grewal, Dhruv
20
Gauri, Dinesh Kumar
7
Roggeveen, Anne L.
7
Ratchford, Brian Thomas
6
Sethuraman, Raj
6
Dant, Rajiv P.
5
Dekimpe, Marnik G.
5
Kumar, V.
5
Noble, Stephanie M.
5
Nordfält, Jens
5
Palmatier, Robert W.
5
Shankar, Venkatesh
5
Ahlbom, Carl-Philip
4
Blut, Markus
4
Breugelmans, Els
4
Brown, James R.
4
Campo, Katia
4
Ganesan, Shankar
4
Hollander, Stanley C.
4
Kopalle, Praveen K.
4
Levy, Michael
4
Pauwels, Koen
4
Bearden, William O.
3
Berry, Leonard L.
3
Burton, Scot
3
Geyskens, Inge
3
Guha, Abhijit
3
Howlett, Elizabeth
3
Inman, J. Jeffrey
3
Jindal, Rupinder P.
3
MacKenzie, Scott B.
3
Mantrala, Murali K.
3
Namin, Aidin
3
Podsakoff, Philip M.
3
Reinartz, Werner J.
3
Wieseke, Jan
3
Alavi, Sascha
2
Arnold, Todd J.
2
Beitelspacher, Lauren Skinner
2
Benoit, Sabine
2
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Published in...
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Journal of retailing
Journal of retailing and consumer services
714
Journal of business research : JBR
359
The international review of retail, distribution and consumer research
234
International journal of retail & distribution management
231
International journal of production economics
201
European journal of operational research : EJOR
193
Industrial marketing management : the international journal for industrial and high-tech firms
183
SpringerLink / Bücher
168
International Journal of Retail & Distribution Management
154
The journal of personal selling & sales management : JPSSM
154
NBER working paper series
120
Management science : journal of the Institute for Operations Research and the Management Sciences
117
International journal of hospitality management
111
Journal of the Academy of Marketing Science
104
The journal of business & industrial marketing
104
Journal of Managerial Psychology
99
International journal of retail and distribution management
98
Discussion paper series / IZA
97
Journal of marketing
95
NBER Working Paper
95
Working paper / National Bureau of Economic Research, Inc.
92
Journal of vocational behavior
91
The service industries journal
89
Springer eBook Collection
84
Ifo Schnelldienst
82
International journal of production research
82
Ifo-Schnelldienst
81
Journal of personal selling & sales management : JPSSM
78
The international journal of human resource management
78
Manufacturing & service operations management : M & SOM
74
Journal of business ethics : JOBE
72
International journal of human resource management
66
Production and operations management : an international journal of the Production and Operations Management Society
66
European journal of marketing : EJM
65
Transportation research / E : an international journal
65
Journal of business and psychology
64
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
64
Omega : the international journal of management science
64
Psychology & marketing
64
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Source
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ECONIS (ZBW)
333
USB Cologne (EcoSocSci)
2
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1
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10
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335
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date (oldest first)
1
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
Saved in:
2
An examination of frontline cross-functional integration during retail transactions
Arndt, Aaron D.
;
Karande, Kiran
;
Landry, Timothy D.
- In:
Journal of retailing
87
(
2011
)
2
,
pp. 225-241
Persistent link: https://www.econbiz.de/10009240254
Saved in:
3
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam
;
Baker, Thomas L.
;
Bachrach, Daniel G.
; …
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
Saved in:
4
The effectiveness of e-tailers' communication practices in stimulating sales of niche versus popular products
Meiseberg, Brinja
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 319-332
Persistent link: https://www.econbiz.de/10011566707
Saved in:
5
Utilitarian and hedonic motivators of shoppers' decision to consult with
salespeople
Haas, Alexander
;
Kenning, Peter
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 428-441
Persistent link: https://www.econbiz.de/10010408212
Saved in:
6
Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance : a research note
Vieira, Valter Afonso
;
Negreiros, Leticia Fernandes de
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013256047
Saved in:
7
Rapport-building behaviors used by retail employees
Gremler, Dwayne D.
;
Gwinner, Kevin P.
- In:
Journal of retailing
84
(
2008
)
3
,
pp. 308-324
Persistent link: https://www.econbiz.de/10003782192
Saved in:
8
Driving in-role and extra-role brand performance among retail frontline
salespeople
: antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
9
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
10
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
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