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How do electronic word of mouth practices contribute to mobile banking adoption?
Shankar, Amit; Jebarajakirthy, Charles; Ashaduzzaman, Md - In: Journal of retailing and consumer services 52 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012132251
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Impact of online convenience on mobile banking adoption intention : a moderated mediation approach
Jebarajakirthy, Charles; Shankar, Amit - In: Journal of retailing and consumer services 58 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012431680
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Other customers in the retail environment and their impact on the customer’s evaluations of the retailer
Söderlund, Magnus - In: Journal of retailing and consumer services 18 (2011) 3, pp. 174-182
Persistent link: https://www.econbiz.de/10009158892
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Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions
Söderlund, Magnus; Colliander, Jonas - In: Journal of retailing and consumer services 25 (2015), pp. 47-57
Persistent link: https://www.econbiz.de/10011313602
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War affected youth as consumers of microcredit : an application and extension of the theory of planned behaviour
Jebarajakirthy, Charles; Lobo, Antonio C. - In: Journal of retailing and consumer services 21 (2014) 3, pp. 239-248
Persistent link: https://www.econbiz.de/10010348762
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara; Thaichon, Paramaporn; Jebarajakirthy, Charles - In: Journal of retailing and consumer services 29 (2016), pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
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A study investigating attitudinal perceptions of microcredit services and their relevant drivers in bottom of pyramid market segments
Jebarajakirthy, Charles; Lobo, Antonio - In: Journal of retailing and consumer services 23 (2015), pp. 39-48
Persistent link: https://www.econbiz.de/10010503934
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Merely asking the customer to recommend has an impact on word-of-mouth activity
Söderlund, Magnus; Mattsson, Jan - In: Journal of retailing and consumer services 27 (2015), pp. 80-89
Persistent link: https://www.econbiz.de/10011388078
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When the customer has left the store : an examination of the potential for satisfaction rub-off effects and purchase versus no purchase implications
Söderlund, Magnus; Berg, Hanna; Ringbo, Joel - In: Journal of retailing and consumer services 21 (2014) 4, pp. 529-536
Persistent link: https://www.econbiz.de/10010388539
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Bandwagon vs snob luxuries : targeting consumers based on uniqueness dominance
Das, Manish; Habib, Mohshin; Saha, Victor; … - In: Journal of retailing and consumer services 61 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012581936