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The role of trust and privacy concerns in using social media for e-retail services : the moderating role of COVID-19
Alzaidi, Maram Saeed; Agag, Gomaa - In: Journal of retailing and consumer services 68 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013366347
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The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
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Cross-national differences in travelers' continuance of knowledge sharing in online travel communities
Selim, Hassan; Eid, Riyad; Agag, Gomaa; Shehawy, Yasser … - In: Journal of retailing and consumer services 65 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013169604
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Consumer responses to planned obsolescence
Kuppelwieser, Volker; Klaus, Philipp; Manthiou, Aikaterini - In: Journal of retailing and consumer services 47 (2019), pp. 157-165
Persistent link: https://www.econbiz.de/10011995548
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Retail fairness : exploring consumer perceptions of fairness towards retailers' marketing tactics
Bang, Nguyen; Klaus, Philipp - In: Journal of retailing and consumer services 20 (2013) 3, pp. 311-324
Persistent link: https://www.econbiz.de/10009759787
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Cross-national differences in consumers' willingness to pay (WTP) more for green hotels
Shehawy, Yasser Moustafa; Agag, Gomaa; Alamoudi, Hawazen O. - In: Journal of retailing and consumer services 77 (2024), pp. 1-21
Persistent link: https://www.econbiz.de/10014462250
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Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa; Shehawy, Yasser Moustafa; Almoraish, Ahmed; … - In: Journal of retailing and consumer services 77 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
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Understanding the factors affecting consumers' behaviour when purchasing refurbished products : a chaordic perspective
Alyahya, Mansour Abdullah; Agag, Gomaa; Aliedan, Meqbel; … - In: Journal of retailing and consumer services 75 (2023), pp. 1-17
Persistent link: https://www.econbiz.de/10014372627
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Examining the influence of cultural and ethical ideology on consumers' perceptions about the ethics of online retailers and its effects on their loyalty
Aboul-Dahab, Sameh; Agag, Gomaa; Abdelmoety, Ziad Hassan - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581896
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Editorial: guiding directions and propositions : placing dynamics at the heart of customer experience (CX) research
Klaus, Philipp; Kuppelwieser, Volker - In: Journal of retailing and consumer services 59 (2021), pp. 1-3
Persistent link: https://www.econbiz.de/10012434360