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What drives brand love and purchase intentions toward the local food distribution system? : a study of social media-based REKO (fair consumption) groups
Kumar, Sushant; Murphy, Mikko; Talwar, Shalini; Kaur, Puneet - In: Journal of retailing and consumer services 60 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012502672
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The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
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Impact of apps aesthetics on revisit intentions of food delivery apps : the mediating role of pleasure and arousal
Kumar, Sushant; Jain, Aarushi; Hsieh, Jung-Kuei - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665879
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Retail fairness : exploring consumer perceptions of fairness towards retailers' marketing tactics
Bang, Nguyen; Klaus, Philipp - In: Journal of retailing and consumer services 20 (2013) 3, pp. 311-324
Persistent link: https://www.econbiz.de/10009759787
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The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp; Zaichkowsky, Judith Lynne - In: Journal of retailing and consumer services 65 (2022), pp. 1-7
Persistent link: https://www.econbiz.de/10013169684
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The balancing act : how do moral norms and anticipated pride drive food waste/reduction behaviour?
Talwar, Shalini; Kaur, Puneet; Kumar, Sushant; Salo, Jari; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013209694
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Revisiting food delivery apps during COVID-19 pandemic? : investigating the role of emotions
Kumar, Sushant; Shah, Arunima - In: Journal of retailing and consumer services 62 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012648832
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Purchasing natural personal care products in the era of fake news? : the moderation effect of brand trust
Kumar, Sushant; Talwar, Shalini; Krishnan, Satish; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012665818
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Beyond good and bad : challenging the suggested role of emotions in customer experience (CX) research
Manthiou, Aikaterini; Hickman, Ellie; Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012305348
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What drives brand love for natural products? : the moderating role of household size
Kumar, Sushant; Dhir, Amandeep; Talwar, Shalini; … - In: Journal of retailing and consumer services 58 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012431647