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~isPartOf:"Journal of retailing and consumer services"
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Product quality
44
Produktqualität
44
Consumer behaviour
41
Konsumentenverhalten
41
Dienstleistungsqualität
25
Service quality
25
Quality management
18
Qualitätsmanagement
18
Customer satisfaction
14
Kundenzufriedenheit
14
Beziehungsmarketing
12
Einzelhandel
12
Relationship marketing
12
Retail trade
12
Brand image
10
Confidence
10
Markenimage
10
Online retailing
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Online-Handel
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Vertrauen
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Brand
8
Markenartikel
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Handelsmarke
7
Store brand
7
Viral marketing
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Virales Marketing
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Brand management
6
Markenführung
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Perceived quality
6
Theorie
6
Theory
6
Distribution channel
5
E-commerce
5
Electronic Commerce
5
Lieferantenmanagement
5
Supplier relationship management
5
Trust
5
Vertriebsweg
5
Ladengestaltung
4
Perception
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Konuk, Faruk Anıl
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Liu, Chih-Hsing
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Journal of retailing and consumer services
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
547
International journal of productivity and quality management : IJPQM
466
International journal of production research
431
The TQM journal : the international review of organizational improvement
420
International journal of quality & reliability management
411
International journal of production economics
273
Total quality management & business excellence
253
NBER working paper series
202
Working paper / National Bureau of Economic Research, Inc.
194
International journal of six sigma and competitive advantage : IJSSCA
186
SpringerLink / Bücher
181
Quality management journal : QMJ
180
NBER Working Paper
178
European journal of operational research : EJOR
165
Discussion paper / Centre for Economic Policy Research
135
Europäische Hochschulschriften / 5
134
Management science : journal of the Institute for Operations Research and the Management Sciences
118
International journal of services and operations management
93
International journal of industrial organization
91
Economics letters
86
Fortschrittliche Betriebsführung und Industrial engineering : FB IE
85
International journal of quality and service sciences
84
American journal of agricultural economics
76
DGQ
72
Journal of business research : JBR
72
Benchmarking : an international journal ; BIJ
68
CESifo working papers
66
International journal of business excellence
64
Journal of business economics : JBE
64
IO-Management-Zeitschrift
63
The international journal of productivity and performance management : IJPPM
61
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
60
Business process management journal
59
International journal of process management and benchmarking : IJPMB
59
Amfiteatru economic : an economic and business research periodical
58
Gabler Edition Wissenschaft
58
The American economic review
58
Beiträge zur Hochschulpolitik
57
The journal of industrial economics
56
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ECONIS (ZBW)
59
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1
In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior
Chaney, Damien
;
Lunardo, Renaud
;
Saintives, Camille
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 51-59
Persistent link: https://www.econbiz.de/10010528609
Saved in:
2
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
3
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
4
Price and quality decisions in a vertically-differentiated supply chain with an "Online-to-Store" channel
Hou, Rui
;
Zhao, You
;
Zhu, Mengqiang
;
Lin, Xiaogang
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012648849
Saved in:
5
The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China
Towers, Neil
;
Xu, Kiki
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 126-136
Persistent link: https://www.econbiz.de/10011434125
Saved in:
6
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
7
The role of e-service quality management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
8
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
9
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
10
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
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